System Analyst Business

Edward Garabedian

Business Analysis Process Automation

***** 508-***-**** ****************@*****.*** linkedin.com/in/edgarabedian PROFESSIONAL SUMMARY

Technology professional with extensive experience in automation, RPA, and process optimization across diverse sectors. Skilled in identifying risks, ensuring compliance, and enhancing operational efficiency using tools such as Blue Prism, Automation Anywhere, and UIPath. Proven ability to collaborate with cross-functional teams, design technical solutions, and document complex workflows to support secure and efficient systems. CERTIFICATIONS

● UIPath, Blue Prism, Automation Anywhere, Xceptor

● Google Data Analysis

● CompTIA Security+, IIBA CCA

TECHNICAL SKILLS

● Analysis: requirements gathering and management, data, process, gap, Visio diagrams, flow charts, swimlanes

● Scripting/Programming: C#, VB, Python, Powershell, JavaScript,Visual Studio Code

● Software: Cisco Packet Tracer, Wireshark, Jira, Visio, Windows, Linux, GenAI LLM

● Automation: RPA, ML, AI, APIs, Doc Automation, UIPath, Blue Prism, Automation Anywhere, Xceptor

● Integration: SQL, APIs, PostMan, Mulesoft, JSON, XML EXPERIENCE

Sr. Business Analyst

MFS Investment Management, Boston, MA Apr 2024 – Jun 2024

● Capture risk and compliance requirements, evaluate gap analysis, and prioritize opportunities for operational and process improvement using Intelligent Automation tools Xceptor and Automation Anywhere.

● Support data scientist machine learning model development with data source identifications, data cleansing, model requirements, business objectives, and ml-ops automation for Data Robot.

● Capture current AS-IS process steps, create Process Definition Documents, To-Be design documents, process visuals, swimlane, flow chart diagrams, and test plans. Skills: Xceptor, Automation Anywhere, ML, scripting, APIs, RPA analysis and design, business analysis Solutions Analyst

Lydonia Technologies, Westwood, MA Jan 2024 – Mar 2024

● Captured current AS-IS processes, click level detail, calculated implementation size and proposed hours, developed statement of work, process design documents, technical design documents, and test plans.

● Collaborated with the sales team as RPA SME, developed proposed project presentations, provided demos of automation technologies.

Skills: Blue Prism, Automation Anywhere, requirements gathering and documentation, communication RPA Analyst

MIL Corp/Anika Systems, Chesapeake, VA Oct 2023 – Dec 2023

● Support cross-functional team in designing and deploying UIPath RPA automation solutions for the Financial Systems Modernization Solution (FSMS) DHS and U.S. Coast Guard. Skills: UIPath, RPA analysis and design, business analysis Solutions Analyst

SS&C Technologies, Quincy, MA Jun 2022 – Sep 2023

● Collaborated with internal business units to identify potential processes for automation.

● Develop ROI business cases, and capture click-level tasks for AS-IS process definition documents.

● Process modeling and analysis in Business Optix and Visio.

● Coordinate work tasks with the offshore technical team to review PDD and develop TO-BE process design, SDD. Skills: Blue Prism, ML, document automation, C#, VBA, APIs, RPA analysis and design, training 1

Integration Analyst

Camping World, Remote Feb 2022 – May 2022

● Document and test REST APIs, microservice Architecture, JSON, XML data mapping, Postman.

● Develop As-Is, To-Be diagrams, process maps, swim lanes, data mapping, and test plans. Skills: APIs, JSON, integration requirement analysis, process flow diagramming RPA Analyst

Harbor Compliance, Remote Aug 2021 – Nov 2021

● Analyzed. designed and recommended improvements to business processes and data flows.

● Create user stories from business requirements for the technical team. Skills: HelpDesk Automate, C#, APIs, RPA analysis and design RPA Analyst

ConvergeOne, Remote Oct 2020 – Jun 2021

● Create and present functional and technical requirements to business and IT teams.

● Develop user stories and communicate with offshore developers. Utilize Postman for testing and debugging of third-party REST/SOAP APIs, JSON, and XML.

● Maintain critical project documentation PDD, SDD, Test, and Implementation Plans. Skills: Automation Anywhere, APIs, RPA analysis and design Solutions Consultant

SS&C Blue Prism, Remote Jun 2019 – Apr 2020

● Blue Prism Product Suite SME, providing training, coaching, design, and development services.

● Pre-Sales demos, project scoping, pilot and prototype design and development. Skills: Blue Prism, ML, document automation, C#, VBA, APIs, RPA analysis and design, training Founder, RPA Freelance

RPA Success, LLC, Franklin, MA Jan 2018 – Jun 2019

● Develop, Deliver RPA training and consulting services.

● Develop designs, prototypes, PDD, and SDD documents.

● Train customers and partners on RPA, tools, ROM methodologies, and best practices. Skills: Blue Prism, training development and delivery, RPA analysis, design, development Senior Programmer Analyst

Johnson & Wales University, Providence, RI Nov 2007 – Nov 2017

● Partner with business teams to identify needs and opportunities, gather and document requirements, and prioritize projects and features.

● Develop SQL queries against Oracle ERP for test cases, data mapping, and troubleshooting. Skills: Business analysis, C#, ASP.NET, SQL, Mulesoft, APIs, JSON, Java, Google Analytics Senior Web Developer

ADP, Marlborough, MA Aug 1999 - Oct 2007

● Design and develop web based SaaS applications for open benefit enrollment utilizing technologies such as Microsoft ASP, ASP.NET, Java, JSP, C#, VB, SQL, HTML, CSS, JavaScript

● Met aggressive timelines with high quality, provided team leadership, tech improvement initiatives. Skills: Microsoft ASP, ASP.NET, VB, C#, Javascript, CSS, HTML, technical designs, testing EDUCATION

Bachelor of Science: Information Systems

University of MA Lowell, Lowell, MA

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