Customer Service Patient Care
Resume:
Seretta Bolo
Education
SOUTHWESTERN COLLEGE
Associate’s degree: Medical Administrative Assisting
Graduated: March 2010
GPA: 3.19
Skills & Abilities
Extensive experience providing exceptional customer / patient care.
Well-versed in medical terminology and coding.
Excellent organizational skills.
CPR and first aid certified.
References
Amanda Collins
Rev. Fr. William Dorrmann
Heather Hume
Experience
PROSPECT AIRPORT SERVICES (CVG)
JULY 2022 - PRESENT
Lead Dispatcher
Delegate service request orders to team members.
Schedule transportation services for customers in a timely manner.
Coordinate with various airport departments to problem solve and to ensure quality services and customer satisfaction.
CINEMARK
MARCH 2018 – APRIL 2019
Box Office Cashier
Greeted guests in a friendly, professional manner.
Facilitated box office ticket sales.
GRACEWORKS ENHANCED LIVING
FEBRUARY 2009 – MARCH 2012
Direct Care Staff
Provided daily medical care for low-functioning patients living with mental and physical disabilities.
Distributed medications to patients and accurately recorded necessary documentation.
Abided by HIPAA laws while providing patients with a safe and clean, living environment.
**Employment gap (2012 – 2018) due to retirement. Returned to the workforce in a limited capacity.
EMIAL: **************@*****.*** PHONE: 513-***-****
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