Data Analyst Business
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YERRA KEERTHANA
Data Analyst Business Analyst Product Analyst QA Tester System Configuration IT Support Analyst 913-***-**** ************@*****.*** www.linkedin.com/in/keerthana-yerra-822717172 Overland Park, KS Professional Summary
Product Analyst with 4+ years of experience in KPI metrics analysis, stakeholder communication, and data-driven strategic decision-making Gathered and documented business requirements (BRD, FRD, use cases) to bridge the gap between stakeholders and technical teams Developed interactive dashboards (Tableau, Power BI, Sigma) to visualize key performance metrics and improve decision-making Designed and optimized SQL queries to extract, transform, and analyze large datasets, enhancing reporting accuracy by 25% Developed and executed test cases and test scripts, ensuring compliance with business and functional requirements Utilized Postman for API testing, verifying system integrations and backend processes Documented and tracked software defects, system upgrades ensuring 100% on-time delivery, working with developers to resolve issues and improve product stability
Provided technical support for software and hardware issues, achieving a 95% first-call resolution rate Experience
Planet AI Inventions Kansas, United States
Product Data Analyst 07/2024 - 01/2025
Requirements Gathering: Worked with stakeholders to identify and document business requirements, improving project scope accuracy by 30% Reporting and Analytics: Generated reports and provided data insights, boosting productivity by 15% Troubleshooting: Resolved 95% of system issues within 48 hours by collaborating with IT and Epicor support System Configuration: Configured and customized Epicor E10.2.600, reducing setup time by 20% Project Management: Assisted in system upgrades and implementations, achieving 100% on-time delivery Process Improvement: Analyzed workflows and recommended enhancements, increasing efficiency by 25% Sterling Check – Background Verification Checks New York, United States Product Analyst 06/2019 - 07/2022
Gathered Requirements and Documentation: Scraped and analyzed data from 50+ sources, translating insights into detailed functional requirement documents for the technical team
Data Analysis and Pattern Recognition: Conducted 200+ background checks, identifying patterns in public health records, leading to a 20% improvement in verification accuracy and risk assessment Strategic Analysis and KPI Management: Led strategic analysis for key business metrics, optimizing performance tracking and improving KPI accuracy by 25%
Salesforce Issue Resolution: Resolved 100+ Salesforce tickets, streamlining operational workflows and reducing issue resolution time by 30% Insights and Decision Support: Analyzed large datasets to uncover actionable insights, driving a 15% reduction in operational inefficiencies and improving resource allocation
User Acceptance Testing (UAT): Designed and executed 50+ test cases and scripts, ensuring 98% accuracy in project delivery and meeting stakeholder expectations
Hackster.io Hyderabad, India
Big Data Analyst 04/2018 - 05/2019
Course Creation & Data Analysis: Developed course projects using Python and big data technologies to analyze airline datasets, improving data processing efficiency by 40%
Data Quality & Modeling: Implemented data quality checks and modeling techniques, ensuring 95% data accuracy and consistency for analysis Dashboard Development & Visualization: Designed and maintained interactive dashboards, visualizing key findings on flight delays and cancellations, enhancing data-driven decision-making for stakeholders Monitored system performance and conducted regular maintenance to minimize downtime Machine Learning & Data Insights: Applied machine learning techniques to detect trends, generate predictive models, and extract actionable insights from airline data
Education
University of Central Missouri MO, United States
Master of Science in Computer Science 08/2022 - 05/2024 Skills
Data Analytics SQL, Excel (Advanced), Power BI, Tableau, Google Sheets, Sigma, Data wrangling, ETL processes, Data validation Programming and Reporting Python, MongoDB, Postman, JavaScript, Node.js, Hadoop, Spark, Cloud computing (AWS, GCP), Epicor, Crystal Reports Machine Learning and Predictive Analytics Regression analysis, Classification models, Clustering, Automated alerts, Metric monitoring Project Management Agile, JIRA, Confluence, Scrum, Functional & Business Requirement Documentation (FRD, BRD), Stakeholder engagement
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