Human Resources Quality Control

FANNY CARTAGENA

321-***-**** ************@*****.*** Melbourne, FL

ACADEMIC PROFILE

UTH Florida (Miami, FL)

Master of Human Resources, class of 2024

Everest University (Melbourne, FL)

Bachelor of Science, Healthcare Administration

Class of 2008

Magna Cum Laude

Fairleigh Dickinson University (Rutherford, NJ)

Associate of Science, Business Administration Class of 1993 SKILLS AND ABILITIES

MS Excel

MS Word

MS Powerpoint

Bilingual in English and Spanish

TRAINING AND CERTIFICATION

Phlebotomist Technician (2015)

EMPLOYMENT HISTORY

HR Manager

Thrifty Specialty Produce – Rockledge, FL 2022-Present

*Development and implementation of Human Resources policies and procedures

* Completion of new hire paperwork

* New hire orientation, including review of employee handbook and Benefits package.

* Support employees with HR related issues and paycheck errors.

* Track of upcoming employee performance evaluations

* Employee timesheet management

* Processing and timely submission of weekly payroll processing. Case Manager for Personal Injury/ Office Supervisor Spine, Orthopedics & Rehabilitation - Melbourne, FL 2014 – 2018 Liaison between providers and attorneys

Settlement requests/negotiations

Handled insurance claims

Maintain personnel files

Administer all aspects of employee benefits

Monitored employee hours and PTO

Completed marketing projects

Account Manager

Bergen Logistics- North Bergen, NJ 2013 – 2014

Liaison between client and warehouse

Prepare report for daily, weekly, and monthly accuracy Answering phones

Handle high volume of emails within a timely manner Quality Control Assistant Manager

G-III Apparel Group, LTD- Secaucus, NJ 2011 – 2013 Assist in all levels of quality control/quality assurance Assist in the monitoring of procedures and results Work closely with the production and shipping department Create and follow

Administrative Assistant

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