Customer Service Delivery Driver
Resume:
UNLOADER/ LOADER
MATTHEW
GUERRERO
CONTACT INFORMATION
************@*****.***
SKILLS
LANGUAGES
English Advanced
OBJECTIVE
Experienced food server assistant with a passion for providing exceptional customer service and a strong work ethic. Skilled in assisting servers, maintaining cleanliness, and ensuring a positive dining experience for guests. EXPERIENCE
LOADER/UNLOADER
Ups . Arlington, tx 2023 - Present
FOOD NUTRITION HOST
Medical city of Plano . Plano, tx 2016 - May 2023 FOOD DELIVERY DRIVER
Jason’s deli . Dallas, tx 2009 - Jan 2016
LOADER/UNLOADER
Ups . Dallas,tx 2009 - Jan 2016
EDUCATION
DIPLOMA
Dallas can academy . Dallas tx 2004 - May 2007
Customer service
Food handling
Menu knowledge
Communication
Attention to detail
Provided excellent customer service by taking orders and ensuring guest satisfaction.
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· Maintained cleanliness of dining area and stocked necessary supplies.
· Assisted servers with delivering food and drinks in a timely manner. Demonstrated strong teamwork and communication skills in a fast-paced restaurant environment.
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· Experience manually loading and unloading trucks with packages and freight
· Proficient in using equipment such as hand trucks and pallet jacks
· Ability to follow safety procedures and protocols while handling heavy items
· Skilled in inventory management and identifying damaged goods for removal Developed and implemented educational programs promoting healthy eating habits and nutrition knowledge.
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Conducted one-on-one consultations to assess dietary needs and provide personalized recommendations.
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Collaborated with chefs to create nutritious and appealing menus for individuals with specific dietary requirements.
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· Presented on nutritional topics at public events and community health fairs. Managed multiple food orders simultaneously while maintaining timely delivery within designated areas.
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Demonstrated strong communication and customer service skills in interaction with restaurant staff and customers.
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Utilized GPS navigation effectively to ensure efficient and accurate delivery route planning.
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Adhered to food safety protocols and delivered orders promptly with a positive attitude.
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· Proficient in operating forklifts and pallet jacks to transport freight safely
· Skilled in loading and unloading trucks efficiently to meet tight deadlines Experienced in using hand tools to secure loads and prevent shifting during transport
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Knowledgeable in conducting quality checks of incoming and outgoing shipments for accuracy and condition.
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