Collections Agent Quality Assurance

GB

GENISE BRITTENUM

***********@******.*** 615-***-**** Leander, TX 78641

Efficient professional in industrial cleaning and maintenance operations, known for high productivity levels and ability to complete tasks swiftly. Specialized skills include mastery of chemical handling safety procedures, adeptness in operating complex washing and pickling equipment, and proficiency in equipment maintenance protocols. Excel at time management, problem-solving, and adaptability, ensuring seamless operational flow and workplace safety. Fabric care

Proper sanitization

Energy conservation

Laundry sorting

State of texas Marlin, Texas

Washer and Dryer Operator, Clerk, Janitor

04/1998 - 06/1998

Maintained cleanliness and sanitation standards using machine and manual cleaning methods.

Provided training sessions for new employees on proper operation of the washers.

Monitored machine operations to detect malfunctions or errors in performance.

Texas Guaranteed Student Loan Austin,

Texas

Collections Agent

08/1996 - 06/1998

Western long distance Austin, TX

Collections Agent

02/1995 - 08/1996

Monitored aging reports to prioritize collection efforts on overdue accounts.

Monitored customer accounts for changes in financial status or contact information.

Recovered lost revenue by persistently reaching out to customers with past due accounts.

Delaware State University Dover, DE

Some College (No Degree) in English Education

OJT in washer and dryer, quality assurance,Janitorial, bindery work in print shop Summary

Skills

Experience

Education and Training

Certifications

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