Continuous Improvement Project Management

Name: Mahesh Poojari Billava Muthu

Email: *****************@*****.***

Phone: +1-720-***-****

Location: Denver Colorado USA

Professional Summary

Experienced in Data Integration projects management by leading agile teams in the retail IT industry. Proven expertise in facilitating Scrum ceremonies, coaching teams, and fostering a culture of continuous improvement. Skilled in project management, stakeholder communication, and problem-solving to ensure timely delivery of high-quality products. Passionate about driving team collaboration, transparency, and agile principles to achieve organizational goals.

Skills and Competencies

Sprint Planning

Daily Scrums

Sprint Review

Sprint Retrospective

Sprint/Product Backlog Management

Team Coaching and Mentorship

Stakeholder/Vendor Management

Improving Team’s Efficiency

Conflict Resolution & Problem-Solving

Jira, Azure Devops Board

Cross-functional Team Leadership

Change Management

Release Planning & Project Road maps

Software License Management

Resource and Budget Planning

Risk Management

Mitigation Planning

Project Tracking

Weekly service/product review and updates with Senior UK Management

1:1 Meetings with the team members

Skills Summary

Key Skills

Integration Tools: IBM Sterling File Gateway, Sterling External Authentication Server, Secure Proxy Engine, Secure Proxy Configuration Manager, Secure Proxy Perimeter Servers, Secure SFG Perimeter Servers, B2Bi API, EDI, Control Centre, Snap Logic, Biz-talk, AbInitio, Real-time Integrator.

ITSM: Zendesk, ServiceNow.

Monitoring Tools: Zendesk, New Relic, Big Panda, Splunk.

Tools: Jira, Azure DevOps, SQL Developer, SSMS, Confluence, Kenna.

Database: Oracle, SQL Server.

Methodology: Waterfall, Scrum, Agile

Others: MS Office Suite, Miro, Confluence, Visio, Outlook, Teams, Zoom

Programming Languages

Shell scripting

Operating System

Windows, Linux (RHEL)

TECHNICAL SKILLS

Professional Experience

Project Manager/Scrum Master

Company Name: Tesco (May 2019 - July 2024)

Facilitated daily scrums, sprint planning, review, retrospectives, backlog management refinement sessions, ensuring team adherence to Scrum ceremonies and best practices.

Worked closely with Product Owners, Business users, UK stakeholders, and third-party clients like banks, suppliers, vendors, etc. to ensure the product backlog is well-prioritized and refined, driving clear and actionable user stories for development teams.

Supported the organization’s agile transformation by conducting workshops and training sessions for teams, stakeholders, and leadership.

Utilized Jira and Confluence to track project progress, manage sprints, and generate reports for senior management.

Resolved team impediments and external blockers, ensuring uninterrupted workflow.

Drove continuous improvement initiatives through retrospectives and improved team performance by 15%.

Collaborated with Product Owners/business stakeholders/ cross-domain application team Managers to ensure alignment on project goals, scope, and timelines, ensuring clear and actionable road maps.

Efficiently managed the scrum team by removing obstacles, enabling project delivery as planned.

Facilitated cross-functional domain teams’ collaboration to ensure all teams were working toward a unified vision and goal.

Held meetings with individual scrum team members to identify and address their issues.

Motivated the team members to deliver good-quality work and maintain the team spirit in achieving project goals.

Conducted bug management and incident management meetings.

Celebrated success by recognizing and rewarding the team members with appreciations and reward points for their on-time delivery.

Expertise in managing, designing, developing, testing, implementing, and supporting payroll, finance, store-line, club-card, transport & tracking, access management, pension, customer order, order fulfillment, commercial, colleague, fuel, store, price, and customer domain integration projects in Tesco.

Ensured development team does password secret rotation of admin and service accounts every 6 months as per infosec.

Ensured development team does not store any plain text passwords and all are encrypted with AES or PGP encrypted as per GDPR.

Technical Lead/Middleware Architect

Company Name: Tesco (May 2015- May 2019)

Expert in complete end to end designing, developing, testing, supporting, and implementing payroll, finance, store line, club-card, transport & tracking, access management, pension, commercial, colleague, customer order, store, price, and customer domains SFG Integration projects for entire Tesco.

Worked on setting up high availability and disaster recovery environments.

Developed several static and dynamic routing channel templates to perform inbound and outbound integration between internal Tesco systems and external third-party vendors, suppliers, and banks as per business needs. 1> Inbound 2> Outbound 3> Multi Inbound 4> Broadcast 5> Static Pass-through routing channel templates.

Expert in integrating with external partners via SFTP, S3 and API.

Expert in installing, upgrading and configuring of Sterling File Gateway and B2B integrator.

Expert in installing, upgrading and configuring of IBM Secure Proxy Engine.

Expert in installing, upgrading and configuring of IBM Secure External Authentication Server.

Monitoring of the SFG environment via New Relic, Big Panda and Splunk.

Have developed AWS S3 integration, NetApp S3 integration, Cloudian S3 integration with SFG using S3 protocol and developed custom business processes for S3.

As an SFG Middleware SME and developer, I have developed 1000+ SFG applications for Tesco cross domain internal application teams to send and receive files from third parties, banks, suppliers, vendors, and others using secured protocols SFTP, S3, API, AS2, FTP, FTPS and HTTP.

Middleware Sterling File Gateway/ B2B Integrator Developer/Admin

Company Name: Tesco (May 2010- May 2015)

As an SFG Middleware SME at Tesco, I have designed, developed, tested, and implemented SFG integration application pipelines for the internal application cross domains teams to send and receive files from third parties, banks, vendors, suppliers, and others using secured protocols like AS2, HTTPS, SFTP.

Education Summary

Bachelor of Engineering in Telecommunication Engineering from Visveswaraya Technological University, Karnataka, India

Pre-University Course from National College Basvangudi, Bangalore

S. S. L. C. from Priyadarshini Vidya Kendra High School, Bangalore

Certification

Certified Scrum Master from Scrum Alliance

Certificate ID: 001724039 Certification Active through: 18 January 2027

Technical Skills

Agile Tools: Jira, Azure DevOps Board

Others: MS Office Suite, Miro, Confluence, Visio, Outlook, Teams

Monitoring Tools: Splunk, New relic, Big Panda

Incident Management Tools: Zendesk, ServiceNow

Integration Tools: IBM Sterling File Gateway, B2B Integrator, B2Bi Api, Sterling Secure Proxy Engine, Sterling Secure Proxy Perimeter Server, Sterling Secure Proxy Configuration Manager, SFG Perimeter Servers, EDI, Snap logic, Abinitio, Biz-talk, Real-Time Integrator, Tibco, Kafka, Go Anywhere MFT

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