Customer Service Friday Saturday

Availability

Monday Tuesday Wednesday Thursday Friday Saturday Sunday

After 3pm After 5pm After 3pm After 5pm Any time Any time Any time 2 3 4 5 6 7 8

GAUTAM PATEL

+1-368-***-**** ***************@*****.***

209,3203, 18 AVE NW, T6T 0S8

SKILLS SUMMARY

● Communication Skills - Articulate and effective verbal communication skills for client interactions and presentation.

● Teamwork and Leadership - Excellent team player with focus on collaboration, team building, leading and providing great outcomes.

● Money Math Skills – Responsible for cash at point of sale and telephone orders.

● Additional skills: Punctuality, Adaptability, Positive Attitude, dealing with customers.

● Multitasking and problem-solving abilities in fast paced environment.

● Organizational skills - product placement maximizes sales and enhances shopping experience. EDUCATION

● Business Analysis in MacEwan University, Edmonton.

● M.Com in Sardar Patel University, Gujarat, India.

● B.COM in Sardar Patel University, Gujarat, India.A EXPERIENCE

Store Associates Oct 2024- Nov 2024

Dollarama – Edmonton

● Merchandising : Arrange and present products in a visually appealing and organized manner to attract customers and drive sales.

● Ensure constant inventory on the shelves.

● Assist in receiving and stocking of all merchandise.

● Prepare merchandise for purchase.

● Achieved monthly sales targets through effective upselling and cross-selling techniques.

● Operate a cash register. Cashier duties.

● Provide quality customer service during operating hours.

● Follow health and safety procedures.

● Ensure store cleanliness.

Retail Sales Associate

Reliance Trends, Anand, India.

Sep 2022- June 2024

● Assisted customers with product inquiries and provided personalized recommendations.

● Maintained inventory levels and ensured shelves were well-stocked and visually appealing.

● Achieved monthly sales targets through effective selling techniques.

● Addressed and resolved customer complaints promptly to ensure satisfaction.

● Followed store policies and maintained cleanliness and merchandising standards.

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