Data Entry Administrative Assistant

Jacqueline N. Duncan

202-***-****

Professional Summary

Empathic billing and collections Rep I with strong conflict with resolution

and communications skills. Experience with submitting reimbursement

requests to state. Patients insurance possesses strong data entry skills to

ensure up to date medical records. Excellent reputation for resolving

problems improving customer satisfaction.

Employment History:

Children's National Medical Center, Business Operation 2/2015-

10/2023 Silver Spring, MD

. Updating patient Insurance in the Sta and cencer Systems

. Changing Insurance and dropping a claim for billing.

. Log and file refund, insurance, and correspondence batches daily.

. Physician Line Voicemail

. Retrieve and forward voicemail messages to the appropriate staff

daily.

. Reports/Adjustments

. Work weekly Medlow report; adjust off outstanding balances with the

appropriate code.

. Assist with other adjustment projects as needed.

. Other Clerical Duties

. Monitor and manage paper supply.

. Assist staff as needed (pulling batches, printing courtesy claims,

pulling medical records, supplies).

. Cover front desk for Administrative Assistant during absence (Receive

and address mail accordingly

R. A. Investments Administrative Assistant

6/2013- 4/2014 Clinton, MD

. Upload picture in to FASTRACT for banks

. Answered phones and take messages for my supervisor

. Make Appointments for client to review houses that were for sale or

rent

. Experience with Microsoft Office Suite (Excel) and Data entry

. Extensive familiarity with standard windows web browsers (Chrome,

Firefox, Internet Explorer)

. Evictions in the DMV areas

. Pay roll and write out checks

. Pay bills

. Open mail and log it in

. Filing and all other duty as assigned

. Worked in the field

. Scanning documents

Reggie Manor Security Company Constitution Hall,

12/2013 -2/2014 Washington, DC

. Made sure that the patriots did not enter the stage area.

. Check ladies' purses for weapons, food and drinks

. Cleared out Constitution Hall when the event was over

. Secure stage door made sure patriots did not entered the hall.

. Checked for VIP stage passes

. Escorted performers to tour buses or SUV

Insurance Examiner (Externship) 3/2012 -

4/2012 Clinton, MD

. Managed calls and scheduled appointments for insurance examiners to

visit clients and create policies based on their circumstances

. Experience with Microsoft Office Suite (Excel) and Data entry

. Extensive familiarity with standard windows web browsers (Chrome,

Firefox, Internet Explorer)

. Experience with web-based tools such as Smart sheets, google apps,

etc.

. Updated client insurance information and utilized the EMSI EXAM 4 and

EMSI ARIA systems

. Billed different companies through the EMSI Net website

Data Entry Clerk/Education Program Support Assistant 8/2009

- 6/2012

DCPS Afterschool Program, Washington, DC

. Supported OST Teacher Facilitator in enrolling participants

. Maintained accurate attendance and sign ins for all youth participants

. Experience with Microsoft Office Suite (Excel) and Data entry

. Extensive familiarity with standard windows web browsers (Chrome,

Firefox, Internet Explorer)

. Experience with web-based tools such as Quick Base, Smart sheets,

google apps, etc.

. Experience with Student Information Systems, in particular Follett

Aspen/Pearson/AAL espies

. Assisted with enrichment and behavior management activities for youth

. Monitored student progress and need as appropriate

. Helped students prepare for presentations and participated in program

monitoring

Data Entry Specialist 8/2006-7/2008

DC Department of Health Communicable

Disease Division (Temporary Service), Washington, DC

. Managed incoming medical cases to ensure data was complete for case

review or additional investigation

. Experience with Microsoft Office Suite (Excel) and Data entry

. Extensive familiarity with standard windows web browsers (Chrome,

Firefox, Internet Explorer)

. Experience with web-based tools

. Experience with Student Information Systems

. Tracked and logged medical case files and forwarded cases to

appropriate state health agencies

. Prepared acute case files for review by executive-level staff

. Entered data into the database and adhered to confidentiality

regulations

. Scanning documents

Office

Clerk

4/2006 - 8/2006

State Education Office, (Temporary Service), Washington, DC

. Assisted students and families with federal student aid reports

. Maintained electronic filing system of incoming and outgoing documents

. Experience with Microsoft Office Suite (Excel) and Data entry

. Extensive familiarity with standard windows web browsers (Chrome,

Firefox, Internet Explorer)

. Experience with Student Information Systems

. Disseminated informational packages on grants, scholarships and

federal student aid

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