Service Agent Customer
Resume:
Yessica Duran.
***********@*****.***
Work Experience:
Venice Bakery - Quality Control (QC) June 2018- April 2019
● Monitored food intake and outtake
● Inspected costumer’s food
● Used specialized inspection equipment:
● ATP Monitoring and Calibration of scales
● Production inspection (GMP’s)
● Metal Detection
● GMO
● Internal code
● Composition of the material
● Modifications of Recipes
● Pizza Tickeness
● Pizza temperature
● ATP’s
● Reports
● SOP
Baby Sitting - Freelance July 2019- November 2019
● Monitored the child’s daily activities
● Handled food preparation
● Provided transportation to and from daily activities T-Mobile - Cashier September 2019-October 2019
● Handled cash, credit, or check transactions with customers
● Processed merchandise
● Ensured correct pricing
● Issued change, receipts, refunds, or tickets
● Resolved customer complaints
● Maintained clean and tidy check out areas
● Maintained register accuracy
Education
SBWIB YouthBuild High School - Inglewood, CA September 2019 - June2020 Ticketing Experience
Costumer service Agent
● Customer service agent
● Check in, transfer desk
● Operate jet bridge
● Assist passengers in regard to entry requirements, visas, residence permits etc
● Resolve issues with flight activity to ensure on-time departure
● Customer service ( Baggage claim )
● Boarding experience
Skills:
● Bilingual. (Spanish/ English)
● Ability to Multitask.
● Problem Solver.
● Confident / Determined.
● Leadership.
● Ability to work with a diverse population.
● Computer skills.
● Able to pay attention to detail.
Contact this candidate