Information Technology Senior Analyst

Mark Felipe

Arlington, VA ● 703-***-**** ● *****@*******.***

PROFESSIONAL SUMMARY

Public policy advocate, analyst, and developer with extensive experience in policy, planning, and strategic communication. PROFESSIONAL EXPERIENCE

Senior Analyst Aug 2020

GovernmentCIO Inc. Arlington, VA

Provided contract support to U.S. Department of Veterans Affairs Office of Information Technology (OIT) Developed and implemented customer experience feedback methods for establishing a baseline of customer satisfaction, including surveys and stakeholder interviews.

Led an effort to produce a Business Relationship Management Guidebook to help new OIT personnel learn standard VA operating procedures, information technology acquisition governance processes, and client relationship management. Coordinated strategic communications efforts to raise awareness of the role of Business Relationship Managers in meeting VA's information technology needs.

Coordinated preparation of responses to inquiries from the Government Accountability Office, the Office of Management and Budget, and other regulatory bodies on issues related to information technology. Communications Specialist May 2019 - Aug 2020

B3 Group Inc. Arlington, VA

Provided contract support to U.S. Department of Veterans Affairs Office of Information Technology Operations. Coordinated preparation of responses to inquiries from the Government Accountability Office, the Office of Management and Budget, and other regulatory bodies on issues related to information technology. Program Analyst Apr 2018 - Mar 2019

Crowned Grace International Washington, DC

Provided contract support to U.S. Department of Labor's Office of Trade Adjustment Assistance. Conducted investigations into the impact of international trade on employment in various industries. Concluded investigations affecting more than 500 workers, enabling workers to receive Trade Adjustment Assistance (TAA) benefits.

Deputy Communications Director Sep 2016 - Nov 2016 Virginia for Johnson-Weld 2016 Virginia

Coordinated internal and external communications for the Libertarian Party's presidential candidate. Orchestrated efforts by more than 250 volunteers to draft and place letters to the editor in media outlets, outlining the candidate's policy positions.

Foreign Affairs Officer Aug 2006 - Oct 2015

U.S. Department of State Washington, DC

Coordinated efforts among government agencies, the intelligence and law enforcement communities, and foreign allies to prevent shipments of equipment, technology, and materiel to produce weapons of mass destruction. Led an outreach effort to more than 60 nations to revise an international aviation agreement to criminalize the transport of weapons-related technology via commercial aviation. Devised, proposed, negotiated, and implemented international nonproliferation sanctions. Oversaw a grant worth $3 million for use by the UN Office of Disarmament Affairs for international nonproliferation activities. Senior Analyst Oct 2000 - Jul 2006

Analytic Services Falls Church, VA

Advised senior-level military officials on the impact of proposed international nonproliferation agreements on U.S. military operations.

Coordinated successful efforts to secure technologies that could be used to produce weapons of mass destruction. EDUCATION

University of Pittsburgh Graduate School of Public and International Affairs, USA, Pittsburgh Master of Public and International Affairs, 1988

Western Maryland College, USA, Westminster

Bachelor of Arts, 1986

SKILLS

Strategic Communication

Policy Analysis

Writing

Editing

Presentation

Contact this candidate