Customer Service Administrative Assistant
Resume:
JOSE CUADRA
SKILLS
• Exceptional customer service
• Strong work ethic
• Professionalism and courtesy
• Excellent time management skills
ACCOMPLISHMENTS
Excellent ability to work with others as a
team . Speak English and Spanish
fluently .
LANGUAGES
Spanish
Native or Bilingual
English
Full Professional
SOFTBALL AND BASKETBALL
Part time activity
Proven track record of enhancing customer service and cash management at Washington Mutual Bank, demonstrating exceptional professionalism and a strong work ethic. Skilled in swiftly resolving discrepancies and improving transaction processes, significantly minimizing wait times. Expertise in balancing cash drawers underscores a blend of excellent time management and accuracy.
WORK HISTORY
February 2011 - July 2024
Administrative Assistant JR Fashion, Nicaragua
February 2006 - February 2008
Teller Washington Mutual Bank
February 2002 - February 2004
Sales Associate Sprint, West Hollywood, CA
Created and managed account setups for clients.
For cellphone service
Managed sales operations, ensuring seamless coordination among employees and efficient payroll processing.
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Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
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Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
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Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong
•
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
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Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
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Disbursed cash and checks accurately while maintaining security of cash drawers.
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Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
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• Processed customer transactions promptly, minimizing wait times. EDUCATION
June 2012
Bachelors Business Administration
University of Phoenix, Culver City, CA
June 2001
High School Diploma
Lincoln International Academy, Nicaragua
CONTACT
Lancaster, CA 93535
**************@*****.***
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