Product Owner

PRIYANKA NEEMA

Fort Mill, SC ***** 704-***-**** *****.****@*****.*** LinkedIn

PROFESSIONAL SUMMARY

Product Manager & Technical Leader with over 5+ years of expertise in IoT platforms, digital product innovation, and software development across manufacturing & consumer electronics industries. Proven ability to lead cross-functional teams, end-to-end product development, and delivering customer-centric solutions. Passionate about driving digital transformation and leveraging emerging technologies to deliver scalable product strategies and business growth.

PROFESSIONAL EXPERIENCE

Electrolux Home Products, Inc., Charlotte, NC June 2011 - Feb 2024 Associate Product Manager (North America and Global) May 2023 - Feb 2024 Internal Developer Platform

• Defined the product vision: "Go to market faster and achieve commonality," driving alignment across the company's product portfolio to accelerate innovation and streamline development.

• Gathered requirements from internal and external customers to identify and standardize features across multiple platforms, improving usability and significantly reducing customer pain points.

• Created a comprehensive project mission and strategic roadmap, defining market needs, timelines, and resource allocation to ensure alignment with business goals.

• Presented the plan to cross-functional teams, gathered valuable feedback, and refined the plan, transforming it into a clear and actionable execution strategy.

• Designed the platform and user flow in Figma, establishing a clear visual direction, while setting up the project structure and organizing user stories in Atlassian Jira to ensure efficient project tracking and collaboration.

• Managed the product backlog, delivering timely and high-quality results using prioritization techniques such as the Eisenhower Matrix to focus on critical tasks and drive impactful outcomes.

• Led a distributed team of developers across global time zones, successfully implementing Agile/Scrum methodologies to drive efficiency, collaboration, and timely project delivery.

• Provided product updates to stakeholders, product teams, and the Product Director as the project progressed through multiple checkpoints, leading to the first beta release.

• Engaged with early customers to gather valuable feedback and identify improvement opportunities, capturing and tracking bugs from initial usage in JIRA to enhance product quality and user satisfaction. Connectivity Integration Co-Ordinator – Global Sept 2021 – May 2023 IoT System Integration Leader – North America Jan 2019 – August 2021 Product Lines Managed: Food Preparation (3 product lines), Refrigeration, Fabric Care, and Portable Home Appliances, including Air Conditioning.

Key Projects: Wi-Fi Module Integration, IoT Implementation, Over-the-Air (OTA) Updates & Device Management, Data Collection & Analysis

Five Star Performer:

• Successfully led the launch of six products over four years, delivering innovative solutions across North America (2019–2021) and expanding globally to South America, Europe, and Asia (2022–2023). PRIYANKA NEEMA

Fort Mill, SC 29708 704-***-**** *****.****@*****.*** LinkedIn

• Earned multiple accolades for fostering strong cross-functional collaboration across teams in Australia, Italy, Sweden, South America, and Asia, leveraging collaboration tools and productive meeting strategies to drive efficiency and alignment.

• Delivered a slew of technological enhancements such as the integration of Wi-Fi-modules and IoT technology into Electrolux's products.

• Enabled real-time data retrieval from field-deployed connected products, leveraging Power BI to provide actionable insights on usage patterns, product performance, and network issues, improving decision- making and product reliability.

• Pioneered the successful launch of the North America region’s first Android and iOS app, empowering users with remote monitoring and control capabilities, enhancing customer experience and product engagement.

• As a technical lead, defined communication protocols and messaging formats across product lines, establishing a scalable framework that will support future innovations and ensure long-term product interoperability.

Other Responsibilities:

• Managed Verification & Validation (V&V) teams to attain high-quality hardware and software features, achieving a >96% bug-free success rate for consecutive feature launches.

• Worked collaboratively with local customers to gather valuable feedback, enhancing product features and streamlining the user onboarding process for connected products, leading to improved user experience and engagement.

• Trained and worked with manufacturing teams in North America (TN & Carolinas), Sweden, and Italy for accurate hardware integration into products.

• Led triage meetings with app development teams, ensuring swift issue resolution, streamlined development processes, and improved app performance.

• Trained applications and support teams on using and troubleshooting new hardware, software features, and mobile applications and to assist end users effectively. Sr Software Engineer Aug 2016 - Jan 2019

Software Engineer May 2014 - Aug 2016

Associate Software Engineer June 2011 - May 2014

• Programmed using C/C++/C#, Python, and Bash Scripting for Electrolux's products.

• Used Git, SVN, Code Reviews, Agile/Scrum development.

• Used Visual Studio IDE, Qt Creator, Windows and Ubuntu OS. Key Projects:

Patent-Winning Ice Maker (Patent No. 10890365)

• Developed software to optimize ice cube production, making it faster than traditional methods.

• Programmed motor controls, temperature sensors, and door mechanisms for a conveyor-based ice- making system.

• Wrote code for Camera Control & Image Processing - implemented text and image recognition libraries.

• Programmed User Interface for Refrigeration & Cooking Appliances using Qt and C++.

• Worked with user experience leaders to refine user controls (menus) and workflows. Software Documentation & Validation

• Wrote software design and test documents. Performed and documented engineering V&V. PRIYANKA NEEMA

Fort Mill, SC 29708 704-***-**** *****.****@*****.*** LinkedIn Automation & Scripting

• Wrote scripts in Python and bash to automate tasks such as code reviews submission, completion. QEMS, Inc., Monroe, NC May 2010 - June 2011

Project Engineer May 2010 - June 2011

• Coordinated and involved in all stages from initial acceptance of external projects, to verifying acceptance and test criteria, procurement of components (BOM's), planning and execution of the manufacturing process.

• Created test procedure while working with end users.

• Trained and helped technicians with understanding and performing the testing process (qualification).

• Helped the company maintain ISO certification by implementing and maintaining necessary processes and documentation.

SKILLS

• Development & Collaboration Tools:

Git Jira Confluence Slack Microsoft Teams

• UI/UX Design Tools:

Figma Zeplin Miro

• Productivity & Data Analysis Tools:

Microsoft Office (Word, Excel, PowerPoint) Power BI SQL EDUCATION

Master of Science (MS), Electrical & Computer Engineering – University of North Carolina, Charlotte, NC Bachelor of Science, Electronics & Telecommunication Engineering – University of Pune, India PATENTS/INVENTIONS

Patent for designing and implementing software for Refrigerator ice maker production system, comprising of multiple sub-systems and a cooling block with a higher heat transfer co-efficient than traditional ice maker systems, for faster ice production.

Patent number: 10890365 Title: Software logic in a solid-production system Assignee: Electrolux Inc.

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