Data Analyst Account Manager
Resume:
William (Billy) Herrick
**********@*****.***
HIGHLIGHTS OF QUALIFICATIONS
• Bilingual in Spanish and English (Fluent in written and spoken communication)
• 7+ years customer/people centered experience
• Promoted from middle market to enterprise sales solutions
• Trained students on various technology and education products
• Passion for helping people
• Expert in relationship building
• Natural curious instinct and desire to learn and grow
• Knowledge of financial products and services
• Experience working in restaurants, Server, Busser
• US Army veteran – Special Electronic Repairer
RELEVANT EXPERIENCE
School Program Data Analyst – Texas Education Agency (Oct 2023 – Nov 2024)
• Optimized SQL queries and data pipelines to improve data model performance and maintainability.
• Conducted data discovery and cataloging to enhance data visibility for non-technical users.
• Designed interactive dashboards in Power BI and Tableau to visualize school performance trends.
• Assessed market share of Amplify products and promoted them to schools that weren’t using them
• Automated data transformations to improve efficiency and accuracy across accountability systems. Math Teacher –Various School Districts (July 2017 - Oct 2022)
• Built and maintained over 100+ data reports and dashboards to track student performance and trends.
• Developed SQL-based workflows to aggregate, clean, and transform student achievement data.
• Used Python and R for statistical analysis to identify patterns in student learning and engagement.
• Created and optimized Google Sheets-based reporting solutions for educators and administrators.
• Assisted in training teams on data-driven decision-making and analytical tools.
• Implemented automated data validation processes to ensure accuracy in student performance tracking. International Account Manager – United Parcel Service (July 2016 - July2017)
• Manage enterprise accounts and grow business by 50%
• Train stakeholders on new technology systems
• Answer customer service calls to improve business efficiency
• Cold call customers to grow small businesses
• Attend negotiation and relationship building trainings
• Strengthen existing relationships with company to increase revenue EDUCATION
BA in International Economics from University of Wisconsin Milwaukee 2015 Certificate of Completion in Data Science at Codeup 2023 40 credits in Counseling Psychology from Texas A&M San Antonio 2022 24 master’s credits in Medical Laboratory Science UT Health and Science Center San Antonio 24 Science credits in Biology and Chemistry Alamo District Community College FUN FACTS
Singer/Dancer/Actor Cheerleader Ice Skater LGBTQ+ Guitar player
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