Quality Assurance Software Development

Professional Summary

**+ years of experience in the IT industry in the field of Software Quality Assurance; Functional, Regression testing using Quick Test Professional (QTP), SOAPUI, Selenium.

Proficiency in Quality Assurance testing and planning activities specialized in user requirement analysis, documenting test plans, execution of test cases to test application functionality against requirements using Test management, defect tracking and automation tools.

Experience in Software Development Lifecycle (SDLC) – Requirement analysis, Design, testing and implementation. Worked on Waterfall, Incremental and Agile models

Experience and Exposure in both Manual and Automated testing.

Sanity test, Smoke test, Adhoc testing, Performance testing, User Analysis testing (UAT) of Web Applications and Client server applications.

Experience in Web Services Testing using SOAP UI.

Good knowledge of POS testing.

Good knowledge on HTML, XML, SOAP, WSDL .

Good knowledge of JMeter.

Good knowledge of Selenium WebDriver.

Worked in Agile / Scrum Methodology for most of the Projects.

Hands on experience for end to end testing of UNIX and Java based applications.

Complete knowledge on UNIX and Linux commands.

Experienced in designing and documenting Test Plans and Test cases based on Business and User Requirements.

Proficient in Mercury Interactive tools like Test Director, Quality Center.

Coordinating more with BA’s, Developers and Team in status meetings of status of work completed. Analyzing risks involved in the Scrum releases if any.

Involved in day to day scrum meetings from first phase of SDLC to know about the application.

Proficient in using Microsoft Word and Excel.

As part of automation testing, parsing and analyzing of log & report files.

Ability to work efficiently under stress on multiple projects.

Highly motivated, self-starter and result-driven contributor with excellent organizational & analytical skills.

Handoffs coordination with offshore team.

Worked with SharePoint intranet website in uploading and downloading the project requirements,

Testing requirements, and testing results.

Strong Communication, Interpersonal Skills & ability to work independently and / or as a team

Tools and Technologies:

Defect tracking tools

HP Quality Center 9.5 / 10.0 / 11.0, Share Point, Test Director8.0, MS Office, TOAD, Putty, Splunk, SOAPUI, HTML, XML, ASP, WSDL, ALM Octane

Testing Automation Tools

Quick Test Pro (QTP)10.0

Web Service Testing Tool

SOAP UI 4.5, 2.0 & 2.5

Languages

C, C++, JAVA, VB, XSLT

GUI or Front End

J2EE, JSP, HTML, XML, VB, VB Script

RDBMS

Oracle with SQL, My SQL, MS Access, SQL developer

Change Management

Clear Case, MS Visual Source Safe, SVN

Operating Systems

Windows Family, UNIX, Linux, Solaris, Vista, NT

Others

JReports, Web Logic, Web Sphere, JBoss, Tomcat, MS Office, Spy.

Servers

IBM Web Sphere, Web logic App server, Java Web server, Oracle Application Server, Tomcat, MS IIS (web server)

Educational Qualifications:

M.Sc (Master of Computer Science) from Osmania Univerisity, Hyderabad, India.(2005)

B.Sc (Computer Science) from Osmania University, Hyderabad, India.(2002)

Work Experience:

Client: Comcast Location: Atlanta June’16– Till Date

Role: Quality Assurance Engineer

Description: BriteBill Project: Brite Bill is the new enhancement for the Comcast E-statement and My Account online view. The new changes on the statement is the overall Bill what the customer gets every month and which is easy to understand the statements.

Responsibilities:

Requirement gathering and analysis by consulting with peers.

Test-case design for different scenarios on HP-ALM, as per the requirements.

Conducted Functional Testing (Regression, Progression, New Functionality & Defect Verification)

Testing the requirements on web-application to validate the actual results with expected ones.

Script development using Selenium to automate different test-scenarios like offer-availability & offer-expiry tasks.

Validation of product & services price in ACSR-biller for end-to-end order placement scenarios.

Cancellation of end-to-end placed orders on biller.

Test-case execution on HP-ALM as per the actual results.

Involved in Planning and writing test cases and execution.

Accurately monitoring and recording results in test documentation.

Preparation of Test scenario /Test Cases in Quality Center

Executed SQL queries to validate the data in source and target database using Toad.

Preparing UAT scenarios, Metrics and updating Test Status.

Knowledge of agile Software Development Life Cycle and Software Testing Methodologies.

• Creates status reports on a daily basis and provide status updates in Review Meetings

• Handling escalation and support collaboration.

• Creates status reports on a daily basis and provide status updates in Review Meetings

• Good understanding on OMS, CSG applications.

• Performed continuous testing using mainframe applications.

• Good understanding on OMS, CSG applications.

• Performed continuous testing using mainframe applications.

Prepared Team activity tracker, and organize the status meetings and send the Status Report Weekly to the Test Manager.

Defect-logging and follow-up in case of result-mismatch.

Environment: Quality Centre/ ALM 14.0,Jira SOAP UI 4.5, SharePoint, SOA, Oracle 11g, SQL, TOAD, Java, J2EE, Linux,Citrix, Selenium IHS,Github, JMS.

Work Experience:

Client: AT&T Location: Atlanta Jan’15 – June’16

Role: Sr.SME

Description: AMDOCS - LIGHTSPEED Project for AT&T: OMS LS is an industry first and leader in integrated management system for ordering and billing in the telecommunications industry. AMDOCS provides CRM, OMS, Telegence and Enabler as the backbone for AT&T with their U-Verse product which covers VoIP, High Speed Internet, Cingular Wireless, and IPTV. AMODCS OMS with front end called CLARIFY. Customer data is passed through from CLARIFY and to OMS, where OMS interacts with middleware and External systems to initiate a customer’s order.

Responsibilities:

Diligent, attentive, reliable performer.

Involved all phases of testing (ATM) life cycle (Test Plan, Test Design, Test Detailed Design, Test Execution)

Involved in all Testing Levels (System Test & Integration Testing)

Conducted Functional Testing (Regression, Progression, New Functionality & Defect Verification)

• Accurately monitoring and recording results in test documentation.

• Test scenarios and test cases preparation, test cases review, test case execution

• Worked with SharePoint intranet website in uploading and downloading the project requirements, testing requirements and testing results.

• Performing peer reviews.

Handoffs coordination with offshore team from Onsite.

Active participant in the work of a global team with employees in US, Israel, and India.

Training of new team members.

Support of operational cycles in multiple environments.

- Software version release support: preparation, testing, database changes, troubleshooting.

- Experienced software tester. Test case development. Performance of System and User

Acceptance tests using HP Quality Center. Creation and support of testing environments.

- Process performance tuning using ORACLE SQL Developer, TOAD.

- Team leadership experience: resource coordination, task assignment, timely product delivery.

• Good understanding on OMS, CRM and Enabler applications.

• Preparation of Test scenario /Test Cases in Quality Center

• Regression testing, IST Testing and Preparing UAT scenarios.

• Executed SQL queries to validate the data in source and target database using Toad.

• Attend Meeting with Business and Development teams to get proper understanding of the application.

• Developed positive and negative testing scenarios using business requirements for System and Integration testing phases.

• Create Test Strategy, Test Plan, Traceability and other testing artifacts.

• Good knowledge on Selenium and Java.

• Create Test Strategy, Test Plan, Traceability and other testing artifacts.

• Knowledge of agile Software Development Life Cycle and Software Testing Methodologies.

• Creates status reports on a daily basis and provide status updates in Review Meetings

• Handling escalation and support collaboration.

Tools used: ALM, SharePoint, Citrix, TOAD, Putti Various In house Tools.

Client: Home Depot Location: Atlanta Mar’12 –Jan’15

Role: Senior QA Analyst

Description: Home Depot customer order information is currently being captured through various Order Entry channels at the Order Capture layer and the orders are sent to Host Systems for further processing. As part of OMNI program, the orders entered are sent to Sterling Order Management system. For these orders, within Order Capture layer, a multi-step order capture process containing inventory calls, item reservation, order summarization and order validation are made before creating a valid order. Once a valid order is created in Order Capture, the order information needs to be passed to Sterling Order Management system to load the order in Sterling for further processing of the order.

Responsibilities:

Requirement gathering and analysis by consulting with peers.

Supported test activities associated with Product Point of Sales(POS).

Performed Functional, Adhoc, Regression, integration and System testing.

Analyzing of Web &API functional and design documents and prepared test cases based on User requirements

Involved in preparation of Test Plan

Prepared the Web and API test suite for positive and negative test cases using assertions

Automated the API test cases and executed with the help of SOAPUI.

Performed Structural, Functional and Data Integrity Testing on Database

Validating API's by applying WS-Security and SSL

Reviews test cases written by offshore and assist in the execution & verifications on test results

Performed Parameterization of messages for message-driven testing

Performed Functional and System Testing on Services

Performed test coverage and generate the reports for passed / failed criteria with the help of SOAP UI .

Performed Interoperability Testing when services are integrated to UI application such as Ecommerce / Dot Com, Mobile web and Mobile APPs .

Prepared Execution Matrix, Test Reports and Bug Reports

Prepared Team activity tracker, and organize the status meetings and send the Status Report Weekly to the Test Manager

Extensively used Quality center11.0 / HP ALM to report bugs.

Test plan validation and assignment of defects to the team members.

Automated routine test procedures for frequent regression testing.

Written SQL statements to validate the database through various test procedures.

Prepare test data for interacting application’s team member during System Integration testing

Identify high level test cases for End to End testing

Coordinate with different teams for End to End testing and make sure everyone is in sync

Validated all XML input and output logs in the UNIX environment.

Closely worked with developers to fix the bugs and resolve the production problems.

Verified the data flow through the front and back-end and used SQL queries to extract data from the database.

Utilized Quality Center for bug tracking and reporting.

Participated in walk-through and defect report live meetings periodically.

Conducted Non-Functional testing (GUI & Usability, Documentation, Interoperability/Interface Testing, Installation).

Environment: Quality Center/ ALM 11.0, SOAP UI 4.5, Sharepoint, SOA, Oracle 11g, SQL, TOAD, Java, J2EE, Linux, Websphere, IHS, JMS.

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