LEDONTE HICKS
Bakersfield, CA 818-***-**** *************@*****.***
Dedicated and reliable professional seeking to apply strong organizational, communication, and problem-solving skills in a challenging role. Committed to contributing to team success and continuous personal and professional growth.
Education
Marketing • Los Angeles Valley College, Los Angeles, CA
1988-2000
Forklift Safety Manager • Billard Material Handling Specialist Training, Vernon, CA
2000 – 2001
Food Safety Manager • Chartered Institute of Environmental Health, Sherman Oaks, CA
2000 – 2001
Experience
Warehouse Associate • Burlington • Las Vegas, NV
April 2024 - October 2024
· Received, unloaded, and processed incoming shipments, verifying accuracy against packing slips and purchase orders.
· Organized and stored merchandise in designated areas to maintain an efficient and orderly warehouse environment.
· Accurately picked, packed, and prepared merchandise for distribution to store locations.
· Operated warehouse equipment, such as pallet jacks and hand trucks, to safely move inventory.
· Collaborated with team members to meet daily productivity goals and ensure timely completion of tasks.
Cook • Waffle House • Atlanta, GA
June 2023 - April 2024
· Prepared and cooked menu items according to company recipes and customer preferences, ensuring consistent quality and presentation.
· Maintained a clean and organized workstation, adhering to food safety sanitation standards.
· Monitored inventory levels and restocked supplies to ensure efficient kitchen operations.
· Collaborated with team members to provide timely and accurate meal preparation during high-volume periods.
· Followed health and safety guidelines, including proper food handling and equipment usage.
· Delivered exceptional customer service by accommodating special requests and ensuring customer satisfaction.
Property Manager • Airbnb • San Fernando, CA
February 2016 – May 2023
· Managed day-to-day operations for a short-term rental property, ensuring a seamless guest experience from booking to checkout.
· Coordinated property cleanings, maintenance, and repairs to maintain high standards of cleanliness and functionality.
· Communicated promptly and professionally with guests, addressing inquiries, special requests, and resolving issues to ensure satisfaction.
· Developed and implemented house rules, check-in/check-out procedures, and guest guidelines to streamline processes and protect the property.
Membership Counselor • LA Fitness International • Van Nuys, CA
2008-2010
· Conducted personalized facility tours, showcasing gym amenities, classes, and programs to potential members.
· Promoted and sold a range of membership packages, consistently achieving or surpassing monthly sales quotas.
· Addressed client inquiries and concerns, providing exceptional customer service, and fostering long-term relationships.
· Supported onboarding of new members, explaining gym policies, equipment usage and class schedules.
Store Manager • Jennifer Convertibles • Pasadena, CA
2005-2006
· Directed daily store operations ensuring smooth workflow and alignment with company policies and procedures.
· Oversaw and managed daily deposit transactions.
· Provided customer service by resolving escalated issues and maintaining high satisfaction ratings.
Inventory Clerk/Warehouse Manager • Whole Foods Market • Glendale, CA
1999-2004
· Managed and monitored inventory levels to ensure accurate stock counts and avoid shortages or overstocking.
· Coordinated incoming and outgoing shipments, ensuring timely and efficient receipt, storage, and distribution of goods.
· Supervised warehouse staff, providing training, delegating tasks, and monitoring performance to meet operational goals.
· Maintained compliance with safety protocols and company standards, including proper handling of perishable goods.
· Communicated with vendors to resolve discrepancies and ensure the delivery of high-quality products.
· Conducted regular inventory audits and reconciliations to maintain accuracy and prevent loss.
Skills
· Organizational Skills
· Attention to detail
· Time Management
· Problem-solving skills
· Communication and Customer Service
· Teamwork and leadership