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Technical Writer Senior

Location:
Seattle, WA
Posted:
February 26, 2025

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Resume:

Abel Torres

Cell: 831-***-****

Email: ***********@*****.***

Objective Senior Technical Writer

Expert writer in core technology for API/SDK and developer tools for internal or end-user audiences.

Skills

•Agile scrum and sprint experience; Wiki-based collaborative documentation.

•C, C++, Java, HTML, XML, REST

•Independent, motivated team worker. I work well with engineers.

•Multilingual language skills: native English, fluent Spanish, intermediate French.

Experience

Sept 2024– Dec 2024 Gainwell Technologies Anchorage, Alaska

Publication Specialist/Technical Writer

Review and update user documents related to Alaska Health Management Services.

Apr 2023– Dec 2023 Meta (Facebook) Menlo Park, CA

Technical Writer

•Review and update user documents for Web app developers.

•Reviewed technical accuracy and usability of API/SDK documentation.

Feb 2022– Apr 2022 Adobe San Jose, CA

Technical Writer

•Review and restructure internal engineering documents.

Jan 2022– Feb 2022 Visa Inc Foster City, CA

Technical Writer

•Review and edit internal documents for external publication.

Dec 2020– Mar 2021 Axon Enterprise Seattle, WA

Technical Writer

•REST API Reference and Guide. Use Postman to make API calls.

Aug 2019– July 2020 Equinix Sunnyvale, CA

Technical Writer

•Created new docs: https://docs.equinix.com/en-us/Content/Edge-Services/EPT/EPT.htm a distributed Time-as-a-Service product, part of a larger Platform-as-a-service goal. Hands-on use of, and contribution to design of, customer-facing dashboard.

•Used Madcap Flare for content management; Notepad++ for direct html/css content writing.

Aug 2018– Apr 2019 Google Mountain View, CA

Technical Writer

•Documented Dialogflow integration with Actions on Google developer consoles. Dialogflow is an implementation of Google’s Natural Language Understanding (NLU) technology.

•Maintained documentation for Language & Locale support.

Nov 2016– Mar 2017 Horizon Blue Cross/Blue Shield Newark, NJ.

Business Analyst/Technical Writer

•Wrote Application Requirements Document (ARD) based on RESTLET-swagger design.

•Drove process standardization in Agile environment. Participated in Scrum meetings.

•Wrote user stories for use in Agile planning and provided guidance to developers.

Mar 2015–Aug 2016 Hewlett Packard (Web Services Group) Palo Alto, CA.

Senior Technical writer

•REST API documentation. CWP (Common Web Platform) microservices, eCommerce, ePayment, SaaS. Provide role-specific documentation of Management Portal for developers and administrators to deploy SaaS. Document mobile device management. Worked from independent Confluence Wiki pages to deliver a structured html document. Edit Swagger-UI annotations in Java JAX-RS source files.

Nov 2014–Mar 2015 Universal Electronics, Inc Menlo Park, CA.

Senior Technical writer

•C API documentation; doxygen. Programmer’s Guide; MS Word. Documented QuickSet, an embedded application for simplifying universal control set up and operation of entertainment devices for set-top boxes, televisions, game consoles, smartphones, and tablets.

Aug 2013–Nov 2014 Hewlett Packard (Web Services Group) Palo Alto, CA.

Senior Technical writer

•REST API documentation. Document Management Portal for developers and administrators to deploy SaaS. Document mobile device management. Worked from independent Wiki pages to a structured html document.

April 2013–Aug 2013 John Deere (Intelligent Solutions Group) Urbandale, IA.

Senior Technical writer

•Created REST API documentation. Also, used doxygen to generate a C++ API Reference.

May 2012–April 2013 Intertrust Technologies Sunnyvale, CA.

Senior Technical writer

•Maintained API/SDK documentation: User’s Guide and doxygen-generated API documentation of digital security, data privacy, trusted computing, and rights management.

Feb 2011–April 2012 eBay Inc. San Jose, CA.

Software Engineer 3 / Documentation Lead

•Author, edit, and update wiki-based technical documentation related to Web application development.

•Documentation within Agile projects. Extensive use of Eclipse for Spring MVC Web app development.

•Structured and edited a Knowledge Base for internal engineering groups.

Sept 2010–Jan 2011 Boardwalktech Palo Alto, CA.

Senior Technical Writer

•Edited and updated technical documentation for Boardwalktech’s collaborative solutions for enterprise-level data sharing. Information was shared via templates which were accessed via a server-based database.

Feb 2010–June 2010 SAP Labs Palo Alto, CA.

Information Developer

•As a bilingual writer, I edited and verified business process documentation, in English and Spanish, for Latin American audiences. The Spanish language versions were locale-specific per country.

July 2007–Oct 2008 Yahoo! Sunnyvale, CA.

Senior Technical Writer

•Documented the Social Platform API for internal and external developers. This is a REST-based API consisting of collections of endpoints that can be used to make HTTP calls to query user profiles. Used Apache Server to test samples written in PHP/CURL. Documentation was XML-based, edited with XMLMind.

• Structured a very large collection of wiki pages developed by the Yahoo MediaSuite group to implement tools and processes for internal and external website content. I created multi-tab landing pages for the subgroups within MediaSuite to explain overall organization, purpose, and content, as well as additional tabbed pages for deeper topic information.

Sept 2006–Apr 2007 Vhayu Technologies Corp Los Gatos, CA.

Senior Technical Writer

•Documented client/server application development for real-time market feeds. These are publisher/subscriber applications that connect to and query a tick-processing server. Event-driven applications use callback functions to take actions based on business logic, including algorithmic trading. The language used: C++.

•Wrote concept-level explanation of how XML files are used to configure or pass parameters to a server-side application.

•Described use of XML files to extract customer-specified data structures from the tick-processing server.

Jun 2006–Sept 2006 CyberArts Inc San Jose, CA.

Senior Technical Writer

•Documented client/server applications. This was a Web-based game playing application with a customizable interface. I documented the interface elements as well as the customizing process (that is, skinning) for internal and external developers.

Jan 2005–Jun 2006 Adobe Systems Incorporated San Jose, CA.

Senior Technical Writer

•Documented a very large Java API that supports development of server applications that need to access, manipulate, transform and secure PDF documents. As the only writer in this group, I worked directly with developers. I defined the necessary targets in Ant scripts that run javadoc via Eclipse. I read/wrote directly on Java source files via Perforce. I reported API design issues to the lead engineer and filed bug reports. Topics included digital signatures, permissions, embedded files, and annotations.

August 2004–Nov 2004 Borland Software Corp Scotts Valley, CA.

Senior Technical Writer

•Provided documentation for upgrade version of C++ BuilderX 2005. This product consisted of Borland’s JBuilder IDE over C++ developer’s tools. This provided a Java-based interface for C++ development targeting multi-platforms, including Mobile applications. I frequently wrote short pieces of C++ code or used the shipping samples to test IDE features.

•Documentation was developed using XMetal on XML files.

September 1999– September 2003 TIBCO Software Inc. Palo Alto, CA.

Senior Technical Writer

•Wrote initial documentation set for TIBCO Rendezvous TX, a distributed application that provides transactional messaging. Much of the documentation consisted of conceptual explanations of message routing to and from client and server, message queuing, and how the server manages transactions.

•Maintained and revised the TIBCO Adapter SDK. This documents TIBCO’s core technology and it includes PDF, online and print versions of Concepts, Installation Guide, Programmer’s Guide, and Release Notes. I wrote online Java and C++ API documentation for SDK. I used Doc-o-matic for C++ documentation and javadoc to write HTML directly in the Java source files which were held under version control.

April 1997 – July 1999 Tandem Computers, Inc, Cupertino, CA.

Information Design Engineer

•I managed the Programmer’s Guide for NonStop Distributed Object Manager/MP. This product provides an infrastructure for distributed object computing on Tandem platforms. NonStop DOM was a CORBA 2.1 compliant system. I wrote on client/server applications. I worked closely with the chief engineer to define and construct fully compilable examples for the Portable Object Adapter (POA).

1991 --1997 –Borland International Scotts Valley, CA.

Senior Technical Writer

•I was Borland’s language specialist in the publications group. I worked with Borland’s C++ ANSI committee representative and the compiler engineers to track and document the development of the C++ language. I wrote many fully compilable examples to illustrate C++ usage.

•Principal writer on the C++ language implementation in Borland’s compilers and runtime libraries.

1989 --1991 –MetaWare Inc Santa Cruz, CA.

Writer

•Documented MetaWare’s High C compiler usage in the Programmer’s Guide.

•Verified software compliance by writing C and C++ programs. Worked on UNIX and PC platforms.

Education

University of California Santa Cruz

•B.A. Computational Mathematics

•California State University San Jose State

Graduate program in philosophy; focus on phenomenology (no degree)

•University of California Santa Cruz Extension

Certificate in Management of Publications and Documentation

Personal Interests

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Triathlon

•Olympic distance triathlon and rough-water ocean swimming.

Philosophy

•Perpetual student in phenomenology, focused on mathematical philosophy.



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