Sap Erp System Testing

Kay (Katie) Tidwell

Mobile: +1-336-***-****

Email: ***********@*****.***

Rock Hill, SC 29732

Authorized to work in the US for any employer

Summary

Dedicated consultant with 12 years of experience in implementing and configuring SAP ERP systems for multinational manufacturing companies. Proven expertise in providing end-user training, customizing SAP modules, and developing comprehensive documentation. I am skilled in requirements gathering, system testing, and user acceptance testing. Strong background in mentoring and serving as a subject-matter expert for specific SAP SD modules.

Work experience

Assistant to the Director of Volunteers

Volunteers of Piedmont Medical Center - Rock Hill, SC

November 2017 to March 2022

Performed filing, answered phones, ordered supplies

Installed, set up, documented & trained volunteers on software. Created reports tracking hours of Volunteers.

Provided Managed incoming calls and emails on behalf of the Director to the Director, managed daily calendar, scheduled meetings, etc.

Prepared and edited correspondence, reports, presentations, and other documents for the Director's review

Assisted in the planning and execution of board meetings, including preparing agendas, taking minutes, and distributing meeting materials

Maintained confidential files and records in accordance with company policies

Managed incoming calls and emails on behalf of the Director, prioritizing messages and responding promptly as required

Coordinated logistics for events such as workshops, and team-building activities

Backup resource for outpatient help desk

Worked in gift shop; installed & trained sales associates on QuickBooks

Owner/Consultant

SAP4U - Rock Hill, SC

March 2010 to July 2011

Customized, configured and tested SAP modules to meet client's specific business requirements

Implemented SAP ERP system resulting in streamlined business processes and increased operational efficiency

Collaborated with cross-functional teams to gather business requirements and translate them into functional specifications for SAP implementation

Performed system testing, identified bugs, and worked closely with developers to resolve issues

Developed comprehensive documentation including process flows and configuration guides

Configured master data elements such as material masters, vendor masters, customer masters etc.

Optimized existing business processes by analyzing current workflows and recommending improvements using best practices

Designed pricing procedures for sales order processing and posting to Finance based on client's requirements

Worked closely with ABAP developers to create custom reports

Performed system upgrades and applied patches to ensure system stability and security

Participated in project planning activities

Developed test scenarios/scripts

Mentored junior consultants

Served as a subject-matter expert (SME) for specific modules

Sr. SAP Consultant

CSC Consulting

Various clients/locations

1998 to 2006

Implemented SAP ERP system for a multinational manufacturing company; 3 projects over 3 years

Provided end-user training on SAP functionalities and conducted workshops to enhance user adoption

Customized and configured SAP modules to meet client's specific business requirements

Collaborated with cross-functional teams to gather business requirements

Performed system testing, identified bugs, and worked closely with developers to resolve issues

Developed comprehensive documentation including process flows, configuration guides, test scripts, and user manuals

Configured master data elements such as material master, vendor master, customer master, etc.

Assisted clients in defining their organizational structure

Optimized existing business processes by analyzing current workflows and recommending improvements using Best Practices

Supported post-implementation activities such as data migration, system integration testing, and user acceptance testing

Designed pricing procedures for sales order processing based on client's pricing strategy

Worked closely with ABAP developers to create custom reports

Performed system upgrades and applied updates to ensure system stability and security

Project planning activities including effort estimation, resource allocation, and risk assessment

Developed test scenarios/scripts for integration ing and user acceptance testing

Mentored junior consultants

Skills

Internal & external Customer-focused service

Excellent Phone etiquette

Calendar coordination

Events planning & execution

Requirements Gathering expertise

Proficient with MS360/Office (Word, Excel, Outlook, PowerPoint)

Close Attention to Detail l

Seamless Multi-tasking

Education

Graduated Curry H.S. 1966

Guilford Technical Community College - Greensboro, NC

RPG, COBOL programming

Promoted to programmer from computer operator (1979?)

UNC-G - Greensboro, NC

September 1966 to March 196

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