Systems Administrator Operations Specialist
Resume:
Objective
Systems Administrator using my information technology experience, project management and customer support/service skills.
Qualifications
●Proficient in systems/network administration in production environments.
●Experienced with Microsoft products and virtual server technologies.
●Experience in network design, administration and security.
●Experienced with routing and switching architectures.
●Excellent analytical and problem solving skills.
●Highly self-motivated in prioritizing and managing changing priorities.
Work Experience
DigiStream Investigations
Venture Management Specialists
www.digistream.com
Nov 2016 - Dec 2024
Sr. System Administrator
Managed all aspects of the company’s network backbone and systems infrastructure.
Senior Systems Administrator
At DigiStream Investigations, I served as the Senior Systems Administrator. I provide day to day support for Azure, Intune, Entra, Office 365 and 24 remote offices and remote users. I engineered, built and maintained infrastructure for but not limited to Azure, Intune, Entra, MS Teams, Zoho Service Desk Plus, Zoho End Point Central, Windows server 2012, 20016, 2019, Altigen phone systems, Verizon cell phones and jetpacks, remote imaging for users PC’s, remote support using Simplehelp, Azure backups, Network monitoring systems (SolarWinds), Dell OME, QuickBooks, Azure VPN, APC UPS’s, POE switches, and Cisco Firewall. I provided Active Directory/Entra support including GPO’s group, Entra policies, configuration development. Ordered, built, maintained, and retired physical and virtual Servers. Provide level 3 support for the desktop support team. I was responsible for implementing large projects for large systems upgrades, & office moves. Did all required documentation for all sites detailed user/network/software instructions using Office 365 products.
●Managed Office 365, Cloud Exchange, Active Directory, DNS, DHCP, WINS, OU’s, SolarWinds.
●Administered on firewalls, VPN, and Routers.
●Administrated/Configuring Azure failover environments.
●SOX, 802, 302, & 404.
●Supported production data center environments.
Working with 3rd party vendors.
●On Call Team member 24/7 for escalations.
Senior Systems Administrator Lead American Driving Records/SambaSafety
Jan 2006 – June 2016
https://sambasafety.com/
Managed all aspects of the company’s network backbone and systems infrastructure.
Senior Systems Engineer Lead
At American Driving Records/SambaSafety, I served as the Senior Systems Administrator Lead. I helped to provide day to day support for 5 offices and dozens of remote users. I engineered, built and maintained infrastructure for but not limited to ESXI, VSphere, Windows 2003, 2008 R2, 2012 R2, Altigen phone systems, Backup Exec systems, Network monitoring systems, Remote backup systems, VPN, UPS’s, Pre-action systems, POE switches, and Cisco Firewall. I provided Active Directory support including GPO development. Ordered, built, maintained, and retired Desktop & Laptops (PC & MAC) to meet our users needs. I also worked to provide all 3 primary levels of desktop support to our employees as needed. I worked on a team for large projects for large systems upgrades, & office moves. Did all required documentation for all sites detailed user/network/software instructions using WIKI and Visio diagrams.
●Planned/Deployed MPLS/IP VPN backbone connecting remote offices.
●Managed Cloud Exchange, Exchange 2003, Active Directory, DNS, DHCP, WINS, OU’s, Dell KACE, Bomgar, SolarWinds, & VMWare/VSphere on a NetApp SAN platform.
●Implemented SAN and VMWARE /VSphere on a NetApp SAN platform for Production/DEV/QA environments.
●Administered on firewalls, VPN, and Routers.
●Administrated/Configuring clustered and HA environments.
●Supported production data center environments AWS.
●On Call Team member 24/7 for escalations.
Supervisor of Technical Assistance Service Center Security National
https://snpdevelopment.com
1998 - 2004
●Purchasing, talking with vendors, evaluation of new equipment, ordering new equipment, receiving, distribution, and shipping.
●Oversight of Service on all PC’s, and Facilities equipment.
●Installation of system applications such as Windows, MS Office, SMS, PCAnyWhere, SQL, Outlook, WinNT, Back office.
●VPN Support administrator.
●SMS support.
Call Consultant Intel Corp.
Feb 1998 – July 1998
●Supporting desktop systems and networking for internal clients through telephone support.
Help Desk Call Consultant Adecco
Jan 1997 – Jan 1998
Desktop and Network Support Entex Corp.
Nov 1996 – Jan 1997
Owner Western Electronics Service and Technology
June 1985 – Nov 1996
●Responsibilities: Direct business relationships of sole proprietorship with thirty clients throughout N. California.
●Perform calibration, preventive maintenance, board and component level troubleshooting. Test and diagnosis problem areas on computers, laboratory, and biomedical equipment. Familiar with technical manuals and schematics.
Set Up Technician II Intel Corp.
June 1990 – July 1991
●Responsibilities: Set up production equipment, perform preventive maintenance, and calibration.
Education
College: American River College
●Major: Electronics
●Programming Languages: C, Pascal, Fortran, Basic
●Electronics: Digital Electronics, Digital System Analysis, Analog & Digital Internal Circuits, Intro to Microcomputers, Advanced Circuit Analysis, Elements of Electronics
Special Education:
●New Horizons: Windows NT 922 Core Technologies
●Classes at Intel: LANDesk, Remote access, Lotus Notes, NT@Intel, NT Basic Lab Tools. Medical Equipment Repair Association
Excellent References upon Request
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