Team Members Virtual Assistant
Resume:
ANTHONY M. GAVINE
Bachelor of Science in Criminology
CONTACT DETAILS
MOBILE:
EMAIL:
*************@*****.***
CAREER OBJECTIVES
To provide excellence in the
quality of work, motivation,
discipline, flexibility, and
provides value in everything I
do and consistently striving to
exceed company’s
expectation and satisfaction.
COMPETENCIES/SKILLS
Communication Skills
Computer Literate
Business Management &
Leadership Skills
Human Capital Development Skills
Intrapersonal Skills
Strategic Thinking and Planning
Workplace Culture Development Skills
Ethical Practices
Relationship Management
Global and Cultural Effectiveness
HR Knowledge
Leadership and Navigation
English Literate
WORK EXPERIENCE/S
ALORICA PHILIPPINES
August 2022 – Present
(Team Manager)
Leads, Monitor, and Supervise a team to achieve goals that contribute to the growth of the company.
Managing the Day-to-day activities of the team.
Delegating tasks to team members.
Empowering team members with skills to improve their confidence, product, knowledge, and communication skills.
Creating a pleasant working environment that inspires the team.
(Supervisor Escalation Line)
Worked with United States Healthcare Account as Supervisor Escalation Line
Assisting other advocates with their Escalation calls.
Assisting member’s inquiries about claims, billing, payments, eligibility and benefit.
Conduct research to provide answers for customers to resolve their issues.
Maintaining a positive, emphatic, and professional attitude toward providers at all times
Ensure caller satisfaction and provide professional customer support
DYNA GROUP OF COMPANIES
Jan 2014 – August 2022
(Driver/Body Guard)
Provides personal protection for a client, keeping them safe from physical threats like assault, theft, kidnapping, etc.
Timely and safely drive the client to work and back to occasions.
To serve and protect life and properties of clients.
Ensuring the safety and security of my clients and the people around them.
ACADEMIC BACKGROUND
TERTIARY LEVEL
OUR LADY OF FATIMA UNIVERSITY
2008-2009
WORLD CITI COLLEGES
2010-2013
- Bachelor of Science in Criminology
SECONDARY LEVEL
SUMULONG MEMORIAL HIGH SCHOOL
2004-2008
PRIMARY LEVEL
ISAIAS S. TAPALES ELEMENTARY SCHOOL
1998-2004
PERSONAL DATA
AGE 32
DATE OF BIRTH June 23, 1991
GENDER Male
CIVIL STATUS Married
NATIONALITY Filipino
RELIGION Roman Catholic
ADDRESS Blk 6 Lot 49
Cattleya St.
Sorrento, Bacoor
Cavite
VOCATIONAL TRAINING
CLAIR VOYACE
TEACHING ENGLISH AS SECONG LANGUAGE
(JUNE 13, 2022 – JULY 8, 2022)
Completed training of Teaching English as Second Language
Sponsored by Clairvoyance Owned and Operated by JKY Customer Management Training Services Inc.
VIRTUAL ASSISTANT
(JULY 11, 2022 – JULY 15, 2022)
Completed training of Virtual Assistant
Sponsored by Clairvoyance Owned and Operated by JKY Customer Management Training Services Inc.
CHARACTER REFERENCE/S:
TONI AISHA TEJADA
BDO Bank Manager
LIZETTE HARDER
Vice President
Dyna Group of Companies
Contact this candidate