Automotive Technician Workshop Supervisor

CURRICULUM VITAE

STEPHEN MWANIKI MUCHUGUH

Automotive technician/workshop supervisor

Tel: +254-*********

Email: *********@*****.***

Location: Nairobi, Kenya

PROFESSIONAL PROFILE:

• Experienced automotive technician with super visually skills, in fast paced automotive services in modern workshop setup.

• Skilled in diagnostics and repairs in multivehicle mechanics

• Labor supervisory to build customer loyalty and retention through trust, workmanship and deputation. • Extensive exposure in both local and multinational level in diverse multicultural environment CORE SKILLS:

Vehicle repairs and maintenance

Fault trouble shooting and computer diagnosis

Customer reception, booking and job car card writing

Time and labour cost management

Employee supervision

After-sales services

CAREER SUMMARY:

June 2021 to November 2024 ST. PHILIP NERI SCHOOL, JOSKA PRIMARY AND JUNIOR SCHOOL

Supervision of Workshop Activities: Oversee the day-to-day operations of the school’s workshop, ensuring it is well-equipped and safe for the staff to perform their duties.

Coordination of Repairs and Maintenance: Ensure that all vehicle repairs, maintenance, and general mechanical work are carried out on time, whether in-house or through external service providers.

Workforce Supervision: Supervise workshop staff (e.g., mechanics, technicians, and other support staff), ensuring they perform their tasks efficiently, safely, and in compliance with quality standards.

Inventory Management: Oversee the inventory of spare parts, tools, and other materials needed for the smooth operation of the workshop. Ensure that the workshop is well- stocked and order supplies when necessary.

From 09/09/2012 – 10/02/2021: AL-SHAMI CAR SERVICES – SAUDI ARABIA Worked as a workshop supervisor

Duties and responsibilities

Supervision of labour force and vehicle repairs

Costing of repair after verifying customer concerns

Use of computerized scan tool for diagnostic

Doing road test, if need be, before repair work

Supervision on repair work being done by mechanics.

Road testing of vehicles after repair work and advising customers on repair, periodic maintenance and other services

From 2011 – 4th June 2012

HAJI MOTORS LTD

Worked as a workshop manager Duties and responsibilities

Supervision of labour force and vehicle repairs and paint work

Handling of company’s clients complains

Receiving of vehicles for repair work

Assessment and costings of repair work

Road testing of vehicles before repair to verify client concerns

Use of computerized scan tool for diagnostic i.e Bosch diagnostic computerized machine

Road testing of vehicles after work customers’ advice on maintenance From 2008 – 20/06/2011 GENERAL MOTORS (GM)

From 2008 – 20/06/2011 GENERAL MOTORS (GM)

Under – Jaidah Motors & Trading Company Qatar – Arabian Gulf

Worked as a technician Model – Chevrolet & Isuzu

Did training on modern vehicles and equipment trouble shooting and repairs under General Motors and cummings.

Training on Modern Vehicle Diagnostics and Repair.

Specialized in Unit Overhauls especially in differentials and engines over hauls in both petrol and diesel engines.

Worked on both vehicle and industrial engines e.g. cummings engines and forklift engines. Duties and responsibilities

Verifying customers’ concern

Check vehicle/machine history

Use scan tool where applicable

Confirm whether the vehicle/ machine is under warrant or customer.

Write for the estimate repair cost awaiting customer approval

Undertake repair work as per the company policies

Replicate customer concern to verify repair done

Road testing the vehicle

From 1999 – 2002 MWANI INVESTORS (K) LTD

Worked as a technician – in all vehicle models (mechanical) & accident repairs.

Specialization in engine overhauls diesel engines Duties and responsibilities

Verifying customer concerns

Road testing the vehicle to duplicate customer concern

Costing of the repair costs

Working on the vehicle or machinery as per the customers concerns

Duplicating customers concern to verify the repair done From 2002 – 2006 Promoted to Shop Foreman

In supervision and customer handling (care) – purchase of spare parts, trouble shooting and road test afete repair work

Duties and responsibilities as a shop foreman

Receive customer and verify their concern

Supervise the authorized repairs done in the workshop

Estimate on repairs before repairs are done

Check customer’s vehicle/machine before repair work.

Road testing the vehicle before delivering it to customer.

Advice customer on maintenance and care of their machines. From 1997 – 1998 DT DOBIE & CO (K) LTD

Worked in both petrol and diesel vehicles. Model – Mercedes Benz & Nissan mostly in units overhaul of gear boxes, different units & engine overhauls, petrol and diesel.

Duties and responsibilities

Verifying customer concern

Checking vehicle repair history

Putting the vehicle in a computer machine for diagnostic

Checking for faulty remedies and repair cost for customer approval

Working on the faulty parts as per diagnosed problem

Duplicating customer to verify the repair work was done properly

Final road test

EDUCATION BACKGROUND

College 1994 – 1996 D. T Dobie Technical Training College Diploma course in Automotive Engineering, Extensive training on Metalworks and Welding and Computer studies, diagnostic and trouble shooting using computerized diagnostic machines. Secondary School 1989 – 1992 St Pius X Seminary - Nkubu – Meru Grade: O Level - C+

REFEREES

Jackson W. Gathege

Unit Manager

ICEA LION

Tel: +254***-***-***

Eric Mwangi General Manager

D.T DOBIE & COMPANY (K) LTDS

Nakuru Branch Tel: +254***-***-**

Robert Nthenge

Financial Manager

Kenya Waters & Pipeline (K) LTD

Tel: +254***-***-***

CERTIFICATE OF EMPLOYMENT

To Whom It May Concern,

I highly recommend Mr. Stephen Mwaniki for the position of Workshop and Fleet Supervisor. He has demonstrated outstanding leadership, excellent problem-solving abilities, and a strong commitment to maintaining fleet efficiency and workshop operations. Mwaniki consistently ensures high standards of safety, quality, and cost management. His work ethic and expertise will be a valuable asset to any organization. He worked with us from June, 2021 to November 2024 Sincerely,

HR. Manager

ST. PHILIP NERI SCHOOL, JOSKA

PRIMARY AND JUNIOR SCHOOL

PHONE: +254*********

P.O.BOX 18827 – 00500 NAIROBI

Email: - ****************@*****.***

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