Data Entry Customer Service

VICKI LESTUS

Sherwood Park, AB T*A *W* • 780-***-**** • ***********@****.**

Professional Summary

Dynamic professional with a proven track record, enhancing client retention through exceptional customer service and meticulous attention to detail. Skilled in data entry and organization, adept at fostering positive relationships and efficiently managing time. Skills

• Organization skills

• Time Management

• Telephone skills

• Data Entry

• Customer and client relations

• Scheduling

• Greeting and Seating Clients

• Administrative Support

Work Experience

Data Entry Clerk: Personal Assistant, 09/2018 to 09/2024 EduTour Homestay Associates Ltd. – Sherwood Park, AB

• Completed data entry tasks with accuracy and efficiency.

• Followed established procedures to enter and process data correctly.

• Organized, sorted, and checked input data against original documents.

• Scanned documents and saved in database to keep records of essential organizational information.

• Entered data into various computer systems accurately using Microsoft Office Suite.

• Oversaw personal and professional calendars and coordinated appointments for future events.

• Responded to emails and other correspondence to facilitate communication and enhance business processes.

• Aided executive in personal tasks such as scheduling appointments or running errands when needed.

• Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.

• Entrusted to handle confidential and sensitive situations in professional matter. Early Childhood Educator Assistant, 09/2016 to 08/2018 Sunshine Pre-School – Sherwood Park, Alberta

• Supported early language development through storytelling, reading books, and engaging children in interactive conversations.

• Managed daily routines efficiently, ensuring smooth transitions between different activities throughout the day without any loss of instructional time.

• Created a nurturing and safe environment for children to grow emotionally, socially, and academically.

• Enhanced children''s learning experiences by incorporating engaging play activities and age- appropriate educational materials.

Educational Assistant, 09/2015 to 06/2016

Elk Island Public Schools – Sherwood Park, Alberta

• Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.

• Supported students with special needs by adapting lessons and providing necessary accommodations in collaboration with special education staff.

• Encouraged social-emotional growth among students by modeling appropriate behavior and guiding conversations around self-awareness, empathy, and responsible decisionmaking.

• Enhanced classroom management through the implementation of positive reinforcement techniques and clear expectations for behavior.

• Supported classroom teachers by monitoring behavior, taking attendance, and completing other administrative tasks as needed.

Hair Stylist, 12/2009 to 12/2010

Vadara Salon – Sherwood Park, AB

• Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.

• Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.

• Processed payments, entering sales in register for prompt customer service.

• Enhanced client satisfaction by providing personalized haircuts, styling, and color services.

• Scheduled customer appointments and rearranged individual time slots to meet demand. Hair Salon Manager, 03/2007 to 11/2009

Beaners Fun Cuts for Kids – Sherwood Park, AB

• Enhanced client satisfaction by providing exceptional customer service and addressing concerns promptly.

• Established relationships with local businesses for cross-promotion opportunities benefiting both parties involved.

• Managed financial aspects of the business, including budgeting, payroll, and expense tracking.

• Provided guidance to stylists on advanced color techniques, enhancing their skill set and service offerings.

• Recruited and hired top talent to maintain a skilled and diverse team of stylists.

• Handled customer complaints professionally ensuring swift resolution maintaining client trust and loyalty.

Education

Hairstylist

Est-elle Academy of Hair Design - Edmonton, Alberta Red Seal Stylist

Early Childhood Education - Level 1

Government of Alberta - Edmonton, Alberta

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