IT Admin

Babak Younessian

***********@*****.*** 646-***-****

Great Neck, NY 11021

linkedin.com/in/bobby-younessian-715856b

CORE CAPABILITIES

Strong background as a strategic and solutions-focused Technology Manager, architect, and administrator with a career history of successfully managing projects to completion. Extensive skill set including installing, configuring, deploying, and maintaining Windows server software and virtual systems. Skilled at implementing solutions to streamline technical operations and enhance performance, while balancing competing resources and deadlines. Proven track record of working cross-functionally through all phases of project lifecycles while maintaining strong vendor relationships. PROFESSIONAL EXPERIENCE

CARET – SAN DIEGO, CA 2021 – 2024

Legal practice management software. Formerly known as Zola Suite. INFRASTRUCTURE MANAGER

Managed and maintained organization’s AWS infrastructure.

Worked directly with the software engineering team to deploy Caret Legal formerly known as Zola Suite releases.

Provided AWS operation training to staff.

Responsible to create professional documentations for any infrastructure related configurations.

Provided contributions to the monitoring team to implement Data Dog services.

Worked directly with the security team on vulnerabilities as well as SOC2 type2 and Google Auth API audits.

Assisted DevOps group with implementing Micro Systems and automations using Terraform and Ansible Tools.

Worked with the implementation team to securely receive and migrate client data into Caret Legal platform.

Created, peered, and maintained Atlas mongodb clusters.

Administered production, Dev, and QA environment's domain controllers and fully engaged in server administration duties

ZOLA SUITE – PORT WASHINGTON, NY 2017 – 2021

Software as a Service (SAAS) Legal practice management software. DIRECTOR OF IT

Led a team of five system engineers and database administrators including managing workloads and projects, training, coaching, and scheduling.

Designed and managed company’s overall infrastructure as far as AWS data centers and internal IT.

Created and enforced company’s security policies and acquired organization’s first SOC2 type1 certification.

Worked directly with Engineering and product team to deploy the latest releases.

Primary point of contact addressing product and infrastructure issues.

Point of contact for all IT and development related issues.

Handling development requests such as creating and designing virtual servers and networks both internally and on Amazon Web Services.

Provide higher level of support on company's product platform.

Monitoring and addressing areas involving database impacts, connectivity, security, and performance

Migrated company’s SQL server to SQL HV clustering on AWS EC2.

Responsible for maintaining SQL and Mongo backups.

Managing and storing client data stored on AWS S3.

Author customer facing documents for data center layout, disaster recovery and security.

Supervising mobile dev team and related objectives.

Engaged in QA process of evaluating, testing, and publishing developed products and features

Google Verification and SOC2 certification program contributor. Babak Younessian ***********@*****.*** 646-***-**** PHREESIA, INC – NYC, NY 2007 – 2017

Healthcare point-of-service platform empowering medical organizations to drive efficiency & profitability in the front office SENIOR SYSTEMS ADMINISTRATOR

Point of contact for all technology needs and issues.

Develop and present annual budgets for hardware and software as well as recurring data center and office technology costs.

Author customer facing documents for data center layout, disaster recovery and security.

Work directly with external clients to assist developers in troubleshooting environmental issues.

Manage all vendor relationships including value added resellers, service providers, and manufacturers.

Planned, purchased, built out, and maintain new office infrastructure for two corporate offices including Hyper-V 2012r2, Windows 2012r2, Cisco firewalls, Dell switches and servers, Dell SAN storage, and Cisco Aironet wireless

Created and maintain a new organization-wide active directory domain and group policies.

Responsible for setting up monthly release plan meetings between development and infrastructure team.

Reviewed developed released prior to publishing to production.

Set up additional corporate offices in Ottawa and North Carolina as well as several home offices across the country.

PORTFOLIO

Technical:

Cloud & On-Prem Infrastructure AWS Mongodb Atlas Windows Desktop & Servers Active Directory IIS Servers Hyper-V Networking Cisco ASA PowerConnect Equallogic Rapid7 SOC2 HIPAA PCI Monitoring Datadog New Relic Veam Elastio

Business: Project Management Time Management Analytical Collaboration & Communication EDUCATION & CERTIFICATIONS

Katharine Gibbs School of Technology, NY Major: Computer Network and Operations Graduated: 2001 Certifications:

AWS Certified Developer

MCSE

CCNA

CompTIA

Detailed profile and achievements can be viewed: https://byounessian.wixsite.com/bobby

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