Front Office Executive

MD SHADAB ALI SIDDIQUE

Address: **** ******* ****, *******, *******, Zipcode- 32819

Date of birth: 10/01/2000

Contact: +1-502-***-****

Email id: *****************@*****.***

OBJECTIVE:

To leverage my strong organizational and interpersonal skills as a Front Office Executive, providing exceptional service to clients and ensuring efficient operations within the office. Seeking to contribute to a dynamic team environment at a reputable organization. Hospitality and Hotel Administration (BSc. HHA)

SBIHM SCHOOL OF MANGEMENT, INDIA

EDUCATION:

EXPERIENCE:

2018 - 2021

The Galt House, Louisville

J1 Trainee

02-06-2024 - 01-31- 2025

Greet guests warmly and assist with inquiries.

Take orders accurately and process payments.

Address and resolve guest issues professionally.

Maintain a clean and organized workspace.

Collaborate with team members for smooth operations. Jubilant FoodWorks, Kolkata

Guest Delight Associate

08-16-2021 - 12-28- 2023

Consistently exceed guest satisfaction ratings or receive positive compliments.

Successfully upsell additional menu items or beverages. Contribute to a positive and efficient work environment. Identify and resolve guest issues promptly and courteously. TRAINING:

Training in HOLIDAY INN RESORT, GOA as a “INDUSTRIAL TRAINING ”. Training in THE WESTIN, KOLKATA as a “INDUSTRIAL TRAINING ” . 12-27-2019 - 03-20-2020

11-13-2020 - 01-17-2021

ACHIVEMENT:

Participate in Bethune College Students Committee and secured 2nd in the event of non-fire cooking in the Inter-collage cultural Fest AALAP 2018

Certificate Of Excellence from SBIHM in appreciation for best hospitality in 1st year of Bachelor Degree

NEGOTIATION

GUEST SERVICE

PROBLEM SOLVING

DATA BASE MANAGEMNET

EXCELLENT COMMUNICATION

KEY EXPERTISE:

DECLARATION:

I, solemnly declared that all my statements made in the above are true, correct to the best of my knowledge and belief.

DATE:

SIGNATURE:

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