HERLYNE MAGDA DAGUINDEAU
**** ********* ***** *******, ******* 32810
***********@*****.*** -*************@*****.***
Cell 407-***-**** - Fax 407-***-****
HIGH SCHOOL AND UNIVERSITY GRADUATED WITH A LOT OF SKILLS. HIGHLY RESPONSIBLE AND RELIABLE. MATURE, PLEASANT, FRIENDLY, AND CHEERFUL PERSONALY. CONSIDERED HARDWORKING, PUNCTUAL AND OUTGOING WHILE PROVIDING ENCOURAGEMENT. ABILITY TO WORK UNDER PRESSURE, FAST LEARNER, CREATIVE PLANNER, PASSIONATE, ADAPTABILITY, COMMUNICATION SKILLS – HIGHLY RESPONSIBLE AND RELIABLE - READY TO HELP THE TEAM ACHIEVE THE COMPANY GOAL. A DEPENDABLE CANDIDATE WHO IS SUCCESSFUL AT MANAGING MULTIPLE PRIORITIES WITH A POSITIVE ATTITUDE. WILLINGNESS TO TAKE ON ADDED RESPONSIBILITIES TO MEET TEAM GOAL.
EDUCATION
December 2024 - Elite Medical Academy-Medication Technician Training - Certificate
December 2020 – FALA - Assisting Living Facility Core Training - Certificate
September 2020 -FALA – Adult Family Care Home Training - Certificate
December 2015 –2016 – Winter Park Tech – Phlebotomy – Certificate
January 1998 –2001– Phoenix University – Web. Management-Graduated
January 1996 – 1997 – Beacon Career Institute, Inc. -Pharmacy Tech – Diploma
January 1995 – 1995 – Mid - Florida Technical – Security Training - Certificate
October 1994 – 1995 - Westside Tech – Nursing Assistant – HHA - Certificate
October 1990 – 1993 – Universite D’Etat D’Haiti - Nursing
September 1984 – 1988 -Miami Edison Senior High School – Diploma
EXPERIENCE
Brookdale Senior Living - 2021 to present – Working with Brookdale at Home Central Florida - 160 Islander Court, Longwood, FL 32750 407-***-**** – Manager Mrs. Jessica Elyea
Job Title: CNA / HHA /MED-TECH
Job Duties and Responsibilities included:
Provides hands-on personal care, hygiene, and activities of daily living (ADLs)
Provides ambulation or exercises programs as an extension of therapy or nursing
Observes and reports any safety hazards found in the patient's home
Observes and reports any changes in the patient's condition
Attends staff meetings and completes twelve (12) hours of in-services annually
Reports any patient concerns/complaints or grievances to the Case Manager / Clinical Director
Maintains patient confidentiality; complies with HIPAA requirements and Agency policies and procedures
Represents the Agency in a positive and professional manner; complies with all policies regarding ethical practices
Securitas Security - February 2010– March 2020 Working with Securitas Security Orlando Branch office located at 7680 Universal Blvd, Orlando, FL. 32819 - 407-***-**** with Supervisor Mr. Odell Webb – Manager Lincoln.
Position: Customer service Agent
Job duties and responsibilities included:
. Protecting the employer’s property, staff and environment by keeping the location secure.
. Monitoring CCTV cameras, alarms and other security systems.
. Responding to any emergencies and reporting any suspicious incidents to management.
. Challenge suspicious persons.
. Controlling visitor and employee access to the building and conducting security checks.
. Enforcing laws and rules and apprehending or removing violators.
. Completing reports on their observations and activities while on duty.
CenturyLink - November, 1999 – February, 2010 – Working with Century Link located at 500 N. New York Ave Winter Park, Fl. 32789-
Position: Concierge Help Desk,
Job duties and responsibilities included:
. Travel: Making travel arrangements, booking flights, and planning itineraries
Dining: Making restaurant reservations and recommending restaurants
Shopping: Running errands, grocery shopping, and dry cleaning
Events: Sourcing tickets for concerts, movies, and other events
Gifts: Recommending and delivering gifts and flowers
Handling incoming shipments, preparing outgoing packages, and ensuring smooth logistics operations.
AVAILABLE TO WORK SUNDAYS, TUESDAYS AND THURSDAYS AT NIGHT AND HOLIDAY. BUT PART-TIME / PER DIEM WILL BE CONSIDERED AS WELL.
I HAVE A LOT OF SKILLS SUCH AS: MICROSOFT WORD, EXCEL, POWER POINT, PUBLISHER, CPR, FIRST AID, AED-MED -TECH
HAVE AUTHORIZATION TO WORK IN AMERICA. REFERENCES, ALL CREDENTIALS AND CERTIFICATIONS STATED FOR THIS POSITION ARE AVAILABLE UPON REQUEST.