Global Trade Group Head

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Manaza Butt Director of Customs, Global Trade, Compliance & Security Meticulous and highly skilled Compliance Professional with extensive experience in Export Controls, Sanctions, Global Trade, Due Diligence, KYC Procedures and Internal Audits I am dedicated to implementing policies that enhance company compliance in logistics and overall business governance. My exceptional communication skills, ability to multi-task, and keen attention to detail enable me to manage projects effectively and produce clear, robust Standard Operating Procedures (SOPs) and working instructions while rolling out Global Compliance programmes. Throughout my career I have managed significant projects involving Sanction Controls, HMRC Training Manuals and course delivery, Export Compliance Manuals, and Brexit readiness initiatives. I am well-versed in Tariff Classification and possess extensive knowledge of AEO accreditation, HMRC and Trade Regulatory requirements. As a leader, I am passionate about creating environments where expectations are clear, and there is a strong emphasis on outcomes and ownership. This approach drives teams with the necessary urgency and sense of accountability. I have a proven track record in recruiting and leading high-performing teams, with a focus on maximising individual potential. I bring strong personal and professional values to an organisation, including respect and trust, determination, teamwork, and communication. Areas of Expertise

• Auditing

• AEO Accreditation

• Resource Allocation

• Freight Intelligence

Officer and Criminal

Investigations

• Critical Thinking

• Tariff Classification

• Project Management

• Risk Assessment

• HMRC Trade Regulations

• ETSF Maintenance

Experience

Director of Custom Compliance and Security UK & IE DSV LIMITED

April 2024 - Present

• Responsible for leading the Global Customs and Trade Compliance Program providing strategic direction to ensure DSV is compliant with all applicable Trade Laws, regulations, and procedures.

• Development and implementation of short- and long-term strategic objectives, business plans, policies and programs for Customs and Trade Compliance operations to achieve the corporate goals and objectives.

• Management of the Customs Compliance team consisting of a General Manager and a Team of 8 Compliance Managers and Supervisors.

• Maintaining companies AEO accreditations for 3 divisions.

• Responsible for planning and implementing the Security and Customs Compliance Programme.

• Lead in signing of Internal Audits and placing continuous improvement measures in based on Team findings.

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Group Head of Customs Compliance UK & NL

Norsk European Wholesale

June 2021 – March 2024

• Overseeing UK & NL Offices by following the assigned Customs and Compliance processes and procedures as set by Norsk and compliant in line with HMRC legislation and International Trade regulations.

• Managed a Team of 6 direct reports covering compliance, import and export customs entries, audits and airline freight procurement

• Implementation and amendment as appropriate of company’s procedures and regular audits (AEO) as well as completing risk assessments to ensure Customs Compliance.

• Providing expert advice to Global commercial teams to ensure client queries/enquiries are compliant.

• Maintain and share with colleagues as appropriate, personal knowledge of all relevant import/export law and procedures, tariffs and duties, licenses and restrictions.

• Identifying and communicating new regulatory developments that affect current UK procedures or HMRC guidelines.

• Maintaining ETSF Status & Bonded warehouse compliance.

• Maintenance and reporting on future and current Norsk customer base due diligence/KYC checks.

• Global awareness of Export compliance law, OFAC and Global Sanctions.

• Completing any ad-hoc duties regarding Project Management, working to deadlines, and communicating this to the relevant departments.

Senior Trade Compliance & Regulatory Manager

CRYOPDP Couriers

June 2019 – May 2021

• Ensuring compliance is adhered to within the UK regulations and legislation to maintain the Known Agent Status.

• Overseeing the Group Trade Compliance and Regulatory Governance to ensure it is in line with country, global and company specific guidelines.

• Closely manage Global Export Control regulations and sanction laws; OFAC.

• Ensuring all governance involving the transportation of pharmaceutical shipments are in line with the Dangerous Goods procedures.

• Building a rapport with the UK Government Regulatory Authorities, particularly the Civil Aviation Authority

(CAA) to ensure both internal procedures and processes are regularly reviewed and adapted accordingly.

• Creating, producing and developing the company Security Programme in accordance with CAA regulations.

• Completing regular internal audits in accordance with the CAA legislation to ensure good practice.

• Implementing and developing new procedures as and when necessary (SOP’S)

• Responsible for the Health & Safety within the company including carrying out investigations and coiling reports on accidents or emergencies, as well as risk assessments. Export Compliance Lead

NSC Global

February 2018 – June 2019

• Safeguarded company assets and ensuring accurate and corrective export compliance of all goods across the network. Ensured audits are ongoing keeping accuracy on records high.

• Monitored the export compliance and escalation if non-conformance is identified.

• Dealt with enquiries regarding staff training and offering advice to staff members.

• Developed communications, presentations, and training tools for NSC and external stakeholders.

• Created a recording repository that is fully customs/export compliant to meet all requirements. **********@*****.*** 078**-***-***

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• Developed training manuals to educate and increase export compliance awareness and ensure adherence to compliance.

• Acted as a gatekeeper to authorize dispatches and returns within regulations and policies.

• Established SLA’s and maintaining and reporting KPI’s to measure the performance.

• Verified, reconciled, and validated compliance entries against the MSS monthly report.

• Awareness of OFAC, ITAR, EAR regulations.

Additional Experience

• Operations Coordinator g4s International Ltd September 2015 - February 2018

• Customs Clearance Officer October 2014 – August 2015

• Global Move Specialist Excess International Baggage July 2011 – October 2014

• Customer Service Assistant Audio Visual Exclusive June 2009 – March 2011

• Career break raising my children October 2004 – June 2009

• HMRC Senior VAT Officer Heathrow Airport September 1998 – October 2004

• HMRC Freight Intelligence Officer and Criminal Investigations Heathrow Airport October 1995 – September 1998

• HMRC Executive Officer Heathrow Airport January 1992 – October 1995

• HMRC Administrative Officer London SE1 February 1988 – January 1992 Education & Accreditations

National Diploma in English & Psychology Maida Vale College, London, United Kingdom VAT Legal and Technical Diploma HMRC through KPMG International Trade Compliance Diploma HMRC

Security and Management Diploma CAA

Additional Courses

• CTC (Counter Terrorist Checks)

• Cargo Manager

• ADR

• IOSH

• GDPR

• Freight Training

References

Available upon request

Contact this candidate