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Quality Assurance Software Tester

Location:
Jacksonville, FL
Posted:
February 27, 2025

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Resume:

Naveen Kumar Telgana

QA Lead • Software Tester

904-***-**** ***************@*****.*** www.linkedin.com/in/naveen-kumar-telgana-aa7458304/

Dedicated Software Tester with 4+ years of experience in quality assurance and test automation. Specializes in BDD framework development and implementing end-to-end testing strategies. Experienced in cross-browser, API testing, and CI/CD integration. Proven track record of delivering high-quality software through comprehensive testing methodologies.

SKILLS

Technical: Software Testing • Quality Assurance • BDD Framework Development • API Testing • Automation Testing • Database Testing • Cross-browser Testing • SQL • Selenium WebDriver • Postman • Jenkins • Azure DevOps

Agile Methodologies • User Acceptance Testing (UAT) • Collaboration • Analytical Skills • Communication • Problem-solving • Project Management • Leadership

HIGHLIGHTS

·Optimized test suite execution, resulting in 30% faster test cycles and accelerated release frequency

·Partnered with DevOps to integrate automated tests into CI/CD pipeline, reducing deployment validation time notably

·Conducted strategic design reviews with architects and IPTM team, identifying and resolving critical design issues early in development cycle

WORK EXPERIENCE

QA LEAD C.H. ROBINSON INC. SEP 2021 – MAY 2023

·Led project roadmap development with business stakeholders and EPMs, resulting in streamlined delivery timelines and improved cross-team alignment

·Architected and implemented a modern BDD testing framework using TypeScript, Puppeteer, and Cucumber, significantly increasing the test coverage

·Optimized test suite execution, resulting in 30% faster test cycles and accelerated release frequency

·Established comprehensive testing protocols spanning regression, user story validation, and API testing

·Orchestrated automated test execution through Jenkins and Microsoft Azure DevOps, improving deployment reliability

·Developed and executed API testing strategy using Postman and Swagger enhancing data integrity across multiple databases/tables

·Spearheaded cross-browser compatibility testing and regression testing across multiple platforms, achieving significant reduction in browser-specific issues

·Partnered with DevOps to integrate automated tests into CI/CD pipeline

QUALITY ANALYST HUMANA INC. JULY 2019 – DEC 2020

·Developed comprehensive test plans and strategies aligned with business objectives, establishing quality standards across multiple projects

·Led cross-functional team coordination for integration and E2E testing, reducing testing bottlenecks and improving delivery timelines

·Implemented responsive testing strategy using Perfecto across multiple devices and browsers, achieving considerable reduction in UI/UX defects

·Architected automated test framework using Selenium WebDriver/GRID, increasing test coverage and execution speed

·Streamlined API testing processes using Postman, validating data integrity across numerous endpoints

·Conducted design reviews sessions with architects and IPTM team.

·Collaborated with product owners to define and refine acceptance criteria, ensuring precise alignment between business requirements and deliverables

·Designed and executed performance test scenarios, identifying and resolving critical performance bottlenecks

·Managed defect lifecycle using Azure Board, maintaining good defect resolution rate within sprint cycles

·Created detailed UAT documentation with visual guides, reducing user testing time and improving stakeholder sign-off efficiency

·Drove sprint planning and user story analysis in Agile environment, resulting in 30% improvement in sprint efficiency

QUALITY ANALYST UNITED MEMORIAL MEDICAL CENTER. JAN 2018 – JUL 2019

·Architected comprehensive requirement traceability matrix, ensuring complete coverage of system requirements and reducing requirement gaps

·Authored test planning documentation, establishing standardized testing protocols across teams

·Implemented test case management using Zephyr for JIRA, orchestrating sprint-based test cycles and improving test visibility across stakeholders

·Developed Java-based test cases from design specifications, establishing robust manual testing procedures that improved defect detection rates

EDUCATION

·Bachelor of Science Biotechnology 2007 Andhra University, India

·Master of Science Biotechnology 2010 Northumbria University, United Kingdom



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