Quality Assurance Analyst
Resume:
DOROTHY DADA
Hanover Park, IL **133
*******.******@*****.***
Over 20 years of experience as a Senior Quality Assurance Analyst working in multiple environments which include Mainframe, GUI (Web Based), AS400 and Client Server.
Industries: Telecommunication, Financial and Health & Life Insurance Testing Strengths:
● System Development Life Cycle (SDLC)
● Testing Via a requirements gathering
● Testing documentation and strategies
● Writing & executing (manual & automated) test scripts
● Documenting and resolving defects
● Supporting deployments
● User support & training
● Manual and Automated Testing
● Waterfall and Agile testing Structures
Work Experience
Senior Quality Assurance Analyst - Consultant
Blue Cross Blue Shield of Illinois
March 2010 to 2022
Acceptance testing of Blue Cross/Blue Shield Pre-adjudication system (EFE) - web
based application; DB2 (database).
● Write and execute Test cases in Quality Center 10.0
● Perform both automated and manual testing.
● Review requirements in Quality Center and validate test plans.
● Write & verify defects entered in ClearQuest.
● Verify that Medical (electronic & paper), Dental, ITS, pharmacy claims processed
through EFE are mapped correctly in Blue Chip (payment system).
● Verify data from Rover and Document Direct for Electronic and paper claims.
● Verify test results for ITS home & host claims including SCCF numbers, DF and SF records using BCBS Association guidelines.
● Perform regression, smoke, parallel & end to end testing of PAP EFE system.
● Verify correct EDI formats for 837, 4010 and 5010 claims.
● Run applicable reports, filters & graphs in Quality Center.
● Work and train users on the Pre-adjudication (EFE) system.
● Attend applicable planning & testing meetings.
Environment: JAVA, SQL, TFS, C+, COBOL, COGNOS, Quality Center 10.0, Rational
Robot, Lotus Notes, Linux, Netware, QTP, VB.Net (Web), IIS, DB2, etc. Senior QA Tester
Celtic Insurance Company
January 2009 to February 2010
● Integration, System, and User testing of Celtic Insurance Underwriting Web Based Application (i.e. Automated Underwriting & Ultimus Paper Underwriting Systems) using Visual Basic and Java Scripts.
● Verified that apps processed to underwriting correct queues
● Verified Underwriting workflow including creating apps, verifying data in work list,
inbox, payment methods, verified health questions, etc.
● Verified XML Parser, XML Schemas Files, Au Gateway, etc.
● Tracked payments through AS400 Genelco System.
● Verified Defects using Online Tracking IT System.
● Wrote detailed test plans and test cases.
● Performed Automated & Regression testing.
● Verified Quotes using Celtic Agent quote Program.
● Leading applicable meeting with users.
Environment: JAVA, SQL, TFS, AS400, C+, COBOL, XML Parser, Microsoft Access,
Lotus Notes, Linux, Netware, Power Point, XML Parser, VB.Net (Web), IIS, etc. Senior Quality Assurance Analyst (Consultant)
Blue Cross Blue Shield of Illinois
July 2007 to December 2008
● Performed both manual and automated testing of Blue Cross Blue Shield Insurance Company - Premier Provider & Premier Pricing Systems (GUI, Web-Based JAVA, PowerBuilder and Mainframe Applications).
● Performed automated testing using Rational Robot, Rational Test Manager.
● Wrote and executed detailed test scripts.
● Verified that Premier Pricing System priced correctly for the Blue Chip Payment System.
● Verified the BCBS legacy system for PIN information.
● Performed integration and acceptance testing.
● Performed online, GUI, regression, batch & ad hoc testing of provider system.
● Reviewed requirements and detailed design documentation.
● Verified batch programs, run loads and downloads for reports.
● Documented all defects in ClearQuest and ran reports of defect status.
● Performed data migration testing, production and user support, identified discrepancies and recommend solutions to staff.
● Assisted in documenting standards for the GUI automated testing process. Environment: JAVA, HTML, Crystal Reports, Window XP, Novell, Microsoft Access,
Excel, ClearQuest, UNIX, Rational Robot, Rational Test Manager, Rational Requisite
Pro, DB2 SQL, PowerBuilder, XML, Adobe Reader, Telnet, Microsoft Visio Professional,
TSO, Clear Case, Ilog, IBM MQ Series, File Aid, Filenet, Smart Doc, Cobol, SourceSafe, Edifice SpecBuilder Document editor, etc. Senior Testing Engineer
GE Healthcare
May 2005 to June 2007
● Performed ad hoc, system, verification & validation testing, and integration testing for the Acute care, Periop, and Prenatal programs in Client/Server & Web Based environments.
● Attended Code Reviewing Design Documents
● Automation testing using Quick test pro
● Attended Formal Reviews with Developer
● Found and logged issues/defects in ClearQuest
● Uninstalled and Installed print servers.
● Upgraded Servers and Workstations
● Reimaged server, crystal reports, Blinks, etc.
● Verified Install Shields
● Ran HL7 jobs
● Ghosted Workstations and client Servers
● Attended program and testing meetings
Environment: Client/Server, Java, C++, Test Director, HL7, Crystal Reports, Print Servers, Windows XP, SQL, Blink for web data, Ultra VNC, Netmeeting, Equinox, Windows NT, Windows 2000, Web Ex, Adobe, etc.
Senior Quality Assurance Analyst (Consultant)
Blue Cross Blue Shield of Illinois
February 2003 to April 2005
● Performed both manual and automated testing of Blue Cross Blue Shield Insurance Company - Premier Provider & Premier Pricing Systems (GUI, Web-Based JAVA, PowerBuilder and Mainframe Applications).
● Performed automated testing using Rational Robot, Rational Test Manager.
● Wrote and executed detailed test scripts.
● Performed integration and acceptance testing.
● Performed online, GUI, regression, batch & ad hoc testing of provider system.
● Conducted performance testing (load and stress testing).
● Reviewed requirements and detailed design documentation.
● Verified batch programs, run loads and downloads for reports. - Documented all defects in ClearQuest and run reports of defect status.
● Performed data migration testing, production and user support, identified discrepancies and recommend solutions to staff.
● Assisted in documenting standards for the GUI automated testing. Education: Bachelor's degree in Business Administration ALCORN UNIVERSITY
Skills
JavaScript
Business Requirements
Waterfall /Agile
Test Automation
Contact this candidate