RICKY WILLIAMS – SYSTEMS ADMINISTRATOR
RICKY WILLIAMS
**** ***** ** *********** **. • 301-***-****
*************@*****.***
Senior Systems Administrator/AWS Cloud
SKILLS SUMMARY
TECHNICAL SOFTWARE HARDWARE
• Microsoft Windows Server
2016, 2019
• VMware vCenter/ESXi 6, 7
• Red Hat Enterprise Linux 7
• Windows Active Directory
• Windows Group Policies
• Windows Server Update
Services (WSUS)
• AWS
• PowerShell
• VMware PowerCLI
• Citrix Studio
• Vembu Backup/Recovery
• McAfee ePO Server
• CentOS 7
• AWS Services
• EC2
• S3
• Cloudwatch
• RDS
• HP ProLiant Servers
• Dell PowerEdge Servers
• HP XW and Z Workstations
• Dell Precision Workstations
• Dell EMC RAID
• NetApp Storage Appliances
• Network Printers
SECURITY CLEARANCE
EDUCATION
• Top Secret (TS) / Sensitive Compartmented
Information (SCI) (Active-2027
• CI Scope Polygraph (Active-2027)
• TylerTown, HS-2001
• NSHSS-1997-2201
• SouthWest Mississippi College 2005 BA.
CERTIFICATIONS
• Microsoft Certified Professional
• Microsoft MTA Server 2016
• CompTIA Security Plus
RICKY WILLIAMS – SYSTEMS ADMINISTRATOR
EXPERIENCE
Leidos
Sustainment for Analysis Services 9/22 – Present
Provide AWS Windows and VMware support and solutions for the Sustainment for Analysis Services in a AWS Cloud, Microsoft Windows, VMware, and Linux environment supporting multiple NGA programs.
• Install and maintain mission critical systems operating within a Microsoft, VMware, and Linux environment.
• Provide Microsoft Windows Server and Linux user and computer account administration.
• Install and manage multiple VMware vCenter 7 Datacenters and ESXi Servers hosting Windows and Linux virtual machines.
• Install and maintain Microsoft Windows Server 2019 and Windows 10 patches via Microsoft Server Update Services.
• Upgrade and patch VMware vCenter and ESXi servers utilizing VMware Upgrade Manager and VMware tools.
• Provide backup and recovery solution for all programs utilizing Vembu BDR suite and Microsoft backup services.
• Perform VMware reports and automated tasks using VMware PowerCLI.
• Maintain and trouble shoot Citrix Studio thin clients and Microsoft remote desktop services using MS terminal services roles.
• Install and maintain Geospatial COTS product licensing on multiple license servers in several labs.
• Develop and administer security group policy settings (GPO’s) to conform to customer and company security requirements.
• Manage McAfee EPO antivirus server and solutions on Linux and Windows environments.
• Install and test IEC/ASP framework and Geospatial Intelligence infrastructure applications on Windows workstations.
• Create and utilize PowerShell scripts to automate system administrative tasks.
• Create and maintain standard operating procedures uploaded to program’s Confluence and SharePoint sites. Open, plan, and track daily tasks and responsibilities using JIRA project tracking and software management tool.
• Maintain, configure, or repair DELL, HP server, workstation, and storage devices.
• Evaluated performance of EC2 instances- CPU, Memory Usage IOPS Network Usages
• Created snapshot to backup launch configurations of the EC2 instances
• Worked on AWS auto scaling to provide high availability of the application and EC2 instances based on the load of the application by managing CloudWatch events and alarms RICKY WILLIAMS – SYSTEMS ADMINISTRATOR
• Created IAM policies for delegated administration within AWS and Configure IAM Users/Roles/Policies to grant fine grained access to AWS resources to users
• Build and Managed Windows Servers within AWS environment SBU, Secnet COE.
• Updated and Patched AWS servers accordingly within the patch week and timeframe.
• Made Authority to Operate (ATO) call for start and end time of patching and upgrading within AWS environments.
NJVC 8-2012 – 9-2022
Provided support and solutions in a AWS cloud, Microsoft Windows Server and Linux environment supporting the
NGA Service Program.
• Install and maintain mission critical systems operating within a Microsoft and Linux environment.
• Provide Microsoft Windows Server and Linux user and computer account administration.
• Install and manage VMware ESXi Servers hosting Windows and Linux virtual machines.
• Perform Microsoft Server and Linux upgrades, tuning, and monitoring to achieve optimum system performance.
• Install and maintain Domain Name System (DNS) and Dynamic Host Configuration Protocol (DHCP) servers.
• Perform network troubleshooting to resolve server and workstation connectivity and communication failures.
• Develop and administer security group policy settings (GPO’s) to conform to customer and company security requirements.
• Ensure Windows Server and Workstation security and integrity by implementing and managing Windows Server Update Services (WSUS) solutions.
• Install Linux updates and Security patches using RPM Package Manager and manual installations.
• Manage McAfee antivirus server and solutions on Linux and Windows Servers and workstations.
• Install Linux and Windows PKI certificates.
• Install and test IEC/ASP framework and Geospatial Intelligence infrastructure applications on Windows workstations.
• Create and utilize PowerShell scripts to automate system administrative tasks.
• Provide and document IEC/ASP Factory support and procedures running on Windows, UNIX, and Linux operating systems.
RICKY WILLIAMS – SYSTEMS ADMINISTRATOR
• Repair, recover, and test environments from software and hardware failures. Upgrade, configure and test legacy servers, workstations, and printers.
• Install and maintain small business and enterprise hardware.
• Provided Red Hat Linux system setup, test, and administration support for the Federal Emergency Management Agency (FEMA) during presidential inauguration support.
• Uploaded patches to the S3 bucket, pushed patches using powershell cli
• Ability to understand migration requirements and bridge the gaps
• Create bill of materials, including required Cloud Services (such as EC2 S3 etc) and tools
• Hands-on experience with EC2, S3 IAM, RDS, Cloud Watch Cloud formation
• Create S3 Buckets and also managing policies for S3 buckets
• Manage system routine backup, scheduling jobs, enabling cron jobs, enabling system logging and network logging of servers for maintenance
• Create and maintain user’s accounts, profiles, security rights disk space and process monitoring
• Provide technical support by troubleshooting day-to-day issues with various servers on different platforms
B&D Consulting 1-2006 – 8-2012
• Provided requirements and implementation from a legacy Windows NT 4.0 to a Windows 2000 Active Directory Services on customer domains. Install and configure Windows Server 2000 on new and existing hardware solutions
• Perform NT 4.0 to Windows 2000 Server upgrades for multiple customer locations. Configure Active Directory and Group Policies per customer requirements
• Configured Group Policies through Active Directory to conform to customer’s security requirements
• Installed and configured Windows Professional Workstation, and Geospatial Intelligence infrastructure applications. Provided software and hardware familiarization overview with customers
• Conducted tests in preparation for merger and upgrade of classified Windows Domains. Developed uniformed operation, administration, and test procedures RICKY WILLIAMS – SYSTEMS ADMINISTRATOR
• Responsible for installing, upgrading, configuring and maintaining Linux and windowns workstations and servers, including Web servers, in support of business processing requirements at multiple sites throughout Region Services
• Support unmanned customer sites with Quarterly Visits
• • Work closely with remote users to coordinate site visits and upgrades Provide telephone and remote resolution support for trouble calls, and provide TIER 2/3 support of the remote systems.
• Traveled throughout the United States on a regular basis; as well as to CONUS and/or OCONUS sites as needed for surge/crisis support
• Supported Operations and Sustainment (O&S) of the NIES, NLE, and WALA architectures and stand-alone production workstations under the IT/IS program.
• Worked on various imagery segments, associated systems, and the other Government Customer’s assets under the IT/IS program located throughout the region to include ENCORE, RRS, laptops, and peripherals.
• Performed basic day-to-day system administration tasks, installation of new customer software releases, system upgrades, evaluation and installation of patches and resolution of software related problems associated with COTS/GOTS products on Sun UNIX, SGI IRIX and Windows 2000 / XP platforms.
• Performed software installations and upgrades to Unix/Windows operating systems and layered software packages and maintains them in accordance with established policies, procedures and service level agreements.
• Provide general trouble-shooting on the customer workstations, creates user accounts, maintains data files, and monitors system configuration to ensure data integrity. Duties also include performing hardware maintenance and repairs with vendors.
• Participate in hardware/software testing as required, interfaces with development/integration facility during discrepancy reporting process and assists in site CM.
• Performs system backups and recovery, provides general trouble-shooting on the customer system, maintains data files and monitors system configuration to ensure data integrity
• Request Media be sent to CONUS and/ or OCONUS sites for IEC Recaps or upgrades
• Process ability to script in Unix/Windows and modify scripts as necessary for automation and configuration management.
• Fully Support Gaithersburg RIO Site TIER 2/3 Support plus Maintenance Testing Environment lab. MTE ICE
RICKY WILLIAMS – SYSTEMS ADMINISTRATOR
• Resolve Service + tickets daily along with Site moves Etc.
• Rebuild Customer Profiles reimage of workstations support DTO users with help of Roxio
• Support production workstations along with non- production workstations as needed, rebuild upgrade update etc.
• Provide telephone and remote resolution support for trouble calls, and provide TIER 2/3 support of the remote systems.
• Traveled throughout the United States on a regular basis; as well as to CONUS and/or OCONUS sites as needed for surge/crisis support
• Supported Operations and Sustainment (O&S) of the NIES, NLE, and WALA architectures and stand-alone production workstations under the IT/IS program.
• Worked on various imagery segments, associated systems, and the other Government Customer’s assets under the IT/IS program located throughout the region to include ENCORE, RRS, laptops, and peripherals.
• Performed basic day-to-day system administration tasks, installation of new customer software releases, system upgrades, evaluation and installation of patches and resolution of software related problems associated with COTS/GOTS products on Sun UNIX, SGI IRIX and Windows 2000 / XP platforms.
• Performed software installations and upgrades to Unix/Windows operating systems and layered software packages and maintains them in accordance with established policies, procedures and service level agreements.
• Provide general trouble-shooting on the customer workstations, creates user accounts, maintains data files, and monitors system configuration to ensure data integrity. Duties also include performing hardware maintenance and repairs with vendors.
• Participate in hardware/software testing as required, interfaces with development/integration facility during discrepancy reporting process and assists in site CM.
• Performs system backups and recovery, provides general trouble-shooting on the customer system, maintains data files and monitors system configuration to ensure data integrity
• Request Media be sent to CONUS and/ or OCONUS sites for IEC Recaps or upgrades
• Process ability to script in Unix/Windows and modify scripts as necessary for automation and configuration management.
• Rebuild Customer Profiles reimage of workstations support DTO users with help of Roxio
• Support production workstations along with non- production workstations as needed, rebuild upgrade update etc.
RICKY WILLIAMS – SYSTEMS ADMINISTRATOR
TRAINING :
AWS Certified SysOps Administrator Associate
VMWare vSphere ESXi and vCenter Administration
Active Directory and Windows Server 2019
Microsoft 365 Certified Modern Desktop Administration AWARDS :
National Geospatial Agency - Certificate of Appreciation NJVC - Quality Achievement