Customer Service Sales Associate
Resume:
Zalika McEwen
Newark, New Jersey *****
*******@*******.***
Skills
Regulatory Compliance
Department reset
Order Processing
Money Handling
Display Setup
Customer Service
Experience
June 2022 - September 2023
Century 21 - New York, NY
Retail Sales Associate
Provided exceptional customer service by assisting shoppers with product selection and answering inquiries.
Operated the cash register, processing sales transactions and handling returns efficiently.
Organized merchandise displays and restocked shelves to maintain an attractive sales floor.
Collaborated with team members during peak hours to meet daily sales goals and enhance customer experience.
Developed problem-solving skills by addressing customer complaints and resolving issues professionally.
October 2023 - March 2024
Target - New York, NY
Cashier
Handled daily transactions, including cash, credit, and mobile payments, while providing friendly customer service.
Assisted customers with product inquiries, returns, and exchanges, ensuring a smooth shopping experience.
Maintained accurate cash registers and balanced the drawer at the end of each shift.
Supported other departments by restocking shelves and organizing product displays during downtime.
Worked efficiently during peak hours, such as holidays, to ensure customer satisfaction and manage long lines.
Education
Expected in June 2028
Southern New Hampshire University Hooksett, NH
Master of Science Forensic Psychology
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