Customer Care Digital Sales
Resume:
CURRICULUM VITAE
PERSONAL DETAILS
Name : Michael Salano Chunguli
Nationality : Kenyan
Professional : Sales Driver
Contacts : P.O Box 76529 - 00508
Nairobi.
Cell No : 072*-***-***
Email : *******@*****.***
CAREER OBJECTIVES
An innovative and result driven van sales and marketing professional with a broad band of experience in developing relationship with existing and potential customers, customer care services ensuring the services offered are satisfactory in addition, I have also been able to build strong working relationships with clients and as a result increased company revenue. My focus is to secure a position in where I can offer the skills and expertise in supervision and operations management in order to improve on driving sales by boosting customer satisfaction.
PROFESSIONAL QUALIFICATION
DATE PLACE
April 2009 Top Gear Driving School
Class BCE
ACADEMIC
DATE PLACE
August 2002- Sept 2002 Hi-Tech Computers
Certificate in Computer Applications
1997-2001 Kegoye Secondary School
KCSE
WORK EXPERIENCE
DATE PLACE
January 2023 – Dec 2023 Proto Energy Ltd
Delivery Service Agent
Duties and Responsibilities
Drive and deliver goods to customers according to journey mapping.
Cornfirm products loaded into truck before trade.
Ensure goods loaded are in good condition.
Source orders and resolve customer complains.
After sale reconciliation.
Keep the truck clean and records.
RELATED EXPERIENCE
DATE PLACE
August 2021 – Nov 2022 Outlook Kenya Limited
VSM
Duties
Drop purchased goods on time.
Keep records and maintain cleaness of the truck.
Educate customers on new products and promotions.
Ensure cornfirm products on truct before journey plan.
Resolve customer complaints .
Debts collection and reconciliation.
DATE PLACE
Jan 2016 - May 2021 Twiga Foods (K) Ltd
Driver
Key duties
Delivery of orders on time to different destination.
Picking orders from customers.
Loading truck with ready orders for delivery.
Making journey plan for days delivery.
OTHER SKILLS
Defensive Driving.
Customer care skills.
Time management skills
Organization skills
REFEREES
Allan Zavani Elegwa
Sales Manager
Outlook Index (K) Ltd
Tel: 079*-***-***.
Irene Wambui
Hr. Operations
Twiga Foods (K) Ltd
Tel: 0709 - 258 000.
Moses Machayo
Operation Manager
Del monte (K) Limited
Tel: 072*-***-***.
Contact this candidate