Administrative Assistant Ii

Courtnee Hamm

Bakersfield, CA *****

****************@*****.***

661-***-****

Work Experience

Administrative Assistant II

UCSF

Tulare County Public Health Services Department-

Remote

October 2022-February 2023

Answer phone calls, interview patients for case histories prior to appointments. Schedule and coordinate appointments. Collaborate with doctors and nurses with medical examinations. Ensure all HIPAA laws are in compliance. Assist with daily mail by making sure each department receives it in a timely manner. Maintain communication with each department director with scheduling meetings each month.

Administrative Assistant II

UCSF

Kern County Public Health Services Department- Bakersfield, CA October 2021- July 2022 Maintains confidentiality of patient information based on HIPAA guidelines. Obtain information about communicable disease patients from health care providers. Document and upload medical records into California database, CalRedie. Read labs to determine a positive infection and provide provider detailing to providers based on CDC guidelines to ensure patients were being treated properly for the infection they had.

Administrative Assistant

The Padre Hotel - Bakersfield, CA May 2021 to July 2021 Answer incoming phone calls, maintain the filing system, and cover the reception desk when needed. Maintain excel spreadsheets. Reply to emails and face to face inquiries. Front Desk Agent

Holiday Inn - Bakersfield, CA July 2018 to March 2021 Answer all incoming phone calls, book appointments, greet and assist customers in a friendly manner. Handle sensitive information in a confidential manner. Maintain excel spreadsheets. Education

West High School-High School Diploma

Bakersfield College- 1 year

Skills

-Time management

-Excel

-Problem-solving

-Customer service

-Organization

-Verbal & written communication

-50WPM

References available upon request.

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