HOSTESS SERVER MANAGER

Alexandra Harmes

HOSTESS SERVER MANAGER

717-***-**** ***************@*****.***

PROFILE

Hospitality, professional looking to utilize my interpersonal credentials within my network and expansion of the overall brand. With 8 years of experience, my main focus is in quality of service, attentiveness and prioritizing clientele and atmospheric experience enhancements.

SKILLS

Client relations & Hospitality (8 years) Sales techniques i.e. upselling Organization

Excels in open-communication and builds interpersonal connections quickly Technological literacy and user friendly organization

Alcohol and POS Liteacy

EDUCATION

Full Sail University

Recording Arts Certification Aug. 2020- Feb. 2023

Warwick School District

High School Diploma Sept. 2016 - June 2020

EXPERIENCE

BARISTA MANAGER

December 2024 - current

Arabella Café l 40 E Main St #1947, Lititz, PA 17543

Greetings as guests enter the café, accurately recorded orders, preparing beverages and pre-made goods

Social media management and promotions

Store's sales and tips

Cleanliness of café: organization of inventory and food displays, sweeping, wiping tables, etc.

Maintaining safety codes by checking dates of products, timing duration of sitting products, and sanitation codes

SERVER

June - September 2024

Olive Garden l 910 Plaza Blvd, Lancaster, PA 17601

Greeted and introduced the restaurant and myself as guests are seated Took and rang in the orders then checking prepared ticket meets guest(s) standards once ticket completed

Actively attended to refills of drinks, breadsticks, and, salad, as well as pre-bussed

Always offered our dessert menu and to-go boxes as well as bags at the end of their meal before closing them out

Assigned section: rolling silverware, restocking section (sugar refills) and cleanliness

REFERENCES

Joseph Fiore

BJ’s Brewhouse / Kitchen Manager (former)

Phone: +1-717-***-****

Suna

Arabella Café/ Store Owner Phone: +1-717-***-****

Contact this candidate