Customer Service, Sales, Upselling, Communication
Resume:
Halston Van Loan
Driven professional with a strong work ethic and exceptional organizational
abilities, demonstrated through a track record of enhancing customer satisfaction. Excelled in quick decision making across various rolls from valet parking to sales. Consistently delivering beyond expected results. 2460 E Claire Dr
Phoenix, Az 85032
********@*****.***
EXPERIENCE
Epic Valet — Valet Attendant
September 2022 - PRESENT
● Maintained accurate records of parked vehicles'' locations within the designated area, ensuring faster retrievals.
● Handled cash transactions accurately, ensuring proper payment for services rendered.
● Contributed to positive guest experiences by offering prompt assistance and addressing concerns effectively.
● Supervised one of the highest paced locations and increased customer satisfaction and loyalty.
● Adapted quickly to working 20+ valet locations with a variety of different employees and clientele at each. Courtesy Jeep— Auto Sales
July 2022 - September 2022
● Utilized persuasive sales techniques to convert leads into sales.
● Maintained accurate records of customer interactions, transactions, and follow-up activities in CRM and POS systems.
● Answered telephone and email inquiries from potential customers.
Candle Chemistry— Retail Associate
March 2022 - June 2022
● Engaged in friendly conversation with customers to better uncover individual needs.
● Stocked merchandise, clearly labeling items, and arranging according to size or color.
● Listened to customer needs and desires to identify and SKILLS
● Quick decision making
● Team player Mentality
● Strong work ethic
● Organizational abilities
● Guest relations
● Patience and tolerance
● Customer service
excellence
recommend optimal products.
● Spent a minimum of 40 minutes with each customer to assist in creating an exciting and memorable experience. EDUCATION
Fruita Monument High School, Fruita Colorado — High School Diploma 2019-2022
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