Customer Service Inventory Management

Multalib syed

Carol Stream, Illinois 630-***-**** *************@*****.***

Summary

Dedicated and customer-oriented professional with a strong background in customer service and operational roles. Experienced in managing international clients, delivering exceptional service, and contributing to team success in fast-paced environments. Holds a bachelor’s degree in Mathematics, Electronics, and Computers and possesses a passion for problem-solving and learning new skills.

Experience

1:Dunkin’ Donuts, Bartlett, Illinois

January 2024 – January 2025

•shift supervisor and cashier

•Provided friendly and efficient customer service in a high-volume quick-service restaurant.

• Prepared and served food and beverages in accordance with company standards.

• Assisted in inventory management, ensuring stock availability and minimizing wastage.

• Maintained cleanliness and adhered to safety and sanitation guidelines.

• Collaborated effectively with team members to meet daily operational goals. 2: Amazon, india.

March 2022 – December 2023

•Handled customer queries and concerns for international clients across various regions.

• Resolved issues related to orders, payments, and product delivery efficiently and empathetically.

• Maintained a high customer satisfaction rate through effective communication and problem-solving.

• Documented interactions and ensured accurate record-keeping in internal systems.

• Supported team training and onboarding by sharing knowledge and best practices. Education

Bachelor of Science in Mathematics, Electronics, and Computers Osmania University, India

Skills

• Customer Service Excellence: Proficient in resolving customer concerns and maintaining satisfaction.

• Communication: Strong written and verbal communication skills.

• Teamwork: Ability to collaboratek with diverse teams in fast-paced settings.

• Technical Proficiency: Familiar with [tools/software, if applicable, e.g., CRM systems or M

• Adaptability: Quick learner with the ability to adapt to new challenges and technologies.

Languages

• English: Fluent

• Hindi: Fluent

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