Customer Service Representative
Resume:
**** * **** ****** ** Las Vegas Nevada
************@*****.***
E’MONTE SMITH
SKILLS
Interpersonal Communication, Communication, Time Management, Problem Solving, Active Listening, Attention to Detail, Organization, Customer Service, Adaptability, Data Analysis, Conflict Resolution, Project Management, Team Leadership, Flexibility, and Transferable Skills.
EXPERIENCE
McDonald’s, 2200 N Garey Ave Pomona, Ca 91766 — Customer Service/Team Trainer
June 2016 - August 2018
● Providing fast and efficient services to customers, while handling cash.
● Assisting management with inventory Control and stock ordering.
● Working collaboratively with team members to achieve service goals, while cross training employees.
Walmart Fulfillment Center, 6750 Kimball Ave Chino, Ca 91710 — Warehouse Associate/Forklift Operator/Human Resources August 2018 - September 2022
● Packing orders, loading and unloading shipment.
● Inventory intake, Overseeing the general operations of the warehouse and staff.
● Recruiting associates, screening applications and interviews, processing payroll, and maintaining work policies while implementing performance appraisals.
Touchstone Imaging Lewisville, 190 Civic Cir Ste 125, Lewisville Tx 75067 — Us Radiologist Customer Service Representative September 2022 - February 2025
● Call center representative to work from home customer service representative .
● Scheduling patients check up for MRIs, Cat Scans, Mammograms, X-Rays, and etc. Appointment Confirmations.
● Updating patients insurance and primary information. Billing Consultant. Inbound and Outbound Caller.
EDUCATION
Mount San Antonio College, 1100 N Grand Ave, Walnut, Ca 91789 — Associate Degree
August 2016 - June 2023, Walnut California
Psychology, Sociology, and Social Behavioral Science Associate Degrees. Attending at the age of 16, completion at the age of 22 with a 3.8 GPA.
Contact this candidate