TYLER REYNOLDS
************@*****.***
Houston, TX
github.com/TylerReynolds123
linkedin.com/in/tyler-reynolds-1a57a62b0
EDUCATION
Bachelor of Science: Cybersecurity and Information Assurance
Western Governors University Expected 05/2025
High School Diploma
Christian Brothers College High School Graduated
CERTIFICATIONS
CompTIA A+
CompTIA Network+
CompTIA Security+
Microsoft AZ-900
ITIL v4 Foundation
LE-1: Linux Essentials
Cisco CCNA
(ISC) SSCP (In Progress)
CompTIA Project+
AWS Certified Cloud Practitioner
PROJECTS
Project: Active Directory Home Lab
Source: github.com/TylerReynolds123/ActiveDirectoryLab
Platforms and Technology Used: Active Directory, Oracle Virtual Box, PowerShell
Description:
Performed Active Directory Administration:
oPowerShell: Automated provision, maintaining, and deprovisioning user accounts
Set up Remote Access Server (RAS) features to support NAT/PAT
Implementation and maintenance of Windows DNS and DHCP services
Configuration of Windows File Servers with implementation of quotas and NTFS permissions
Project: Implementing a SOC and Honeynet in Azure
Source: github.com/TylerReynolds123/Azure-Sentinel-SIEM-Tutorial
Platforms and Technology Used: Azure Virtual Machines, Microsoft Sentinel (SIEM), Log Analytics
Description:
Used custom PowerShell script to extract metadata from Windows Event Viewer to be forwarded to third party API in order to derive geolocation data.
Configured Log Analytics Workspace in Azure to ingest custom logs containing geographic information (latitude, longitude, state/province, and country).
Configured Custom Fields in Log Analytics Workspace with the intent of mapping geo data in Microsoft Sentinel.
Configured Microsoft Sentinel (Microsoft’s cloud SIEM) workbook to display global attack data (RDP brute force) on world map according to physical location and magnitude of attacks.
Project: Vulnerability Management Analysis
Source: github.com/TylerReynolds123/Qualys-Tutorial-Vulnerability-Management-Lab
Platforms and Technology Used: Qualys Community Edition, Windows 10, Oracle Virtual Box
Description:
Installed and deployed Qualys Virtual Scanner Appliance and accessed it through the Qualys Cloud Platform
Executed the vulnerability management lifecycle on a virtualized environment, comprising of the stages:
oDiscovery, Prioritization, Assessment, Reporting, Remediation, and Verification.
Leveraged Qualys to manage vulnerability scanning and addressed identified vulnerabilities.
Detected deprecated software on a Windows 10 machine, remediated the vulnerabilities, verified the software was no longer vulnerable.
EXPERIENCE
Company: Spectrum
Title: Internet/Voice IT Representative 2/2021 - 9/2021
Diagnosed and resolved network connectivity issues for residential and business customers, troubleshooting routers, modems, and firewalls.
Assisted customers with DNS, DHCP, NAT, and VPN configuration, ensuring seamless network performance.
Managed billing inquiries and payments, ensuring a positive customer experience while maintaining professionalism and courtesy.
Provided email security support, resolving authentication issues, SMTP/IMAP/POP3 errors, and mail server connectivity problems.
Utilized advanced diagnostic tools to efficiently address technical inquiries, demonstrating strong problem-solving skills and a proactive approach to customer service.
Trained new hires on network troubleshooting techniques, service configurations, and best practices for security awareness.
Documented troubleshooting steps in ticketing systems to improve resolution times and knowledge sharing.
Recognized as a member of the “Super Stars” group for receiving outstanding customer feedback and consistently delivering high-quality service.
Company: Experian
Title: Unemployment Insurance Analyst 12/2022 - 3/2024
Analyzed case data for fraud indicators and compliance violations, strengthening investigative and analytical skills.
Utilized Excel and data analysis tools to identify patterns and potential risks in unemployment claims.
Collaborated with cross-functional teams to assess compliance risks and recommend security-focused process improvements.
Implemented data validation and integrity checks to ensure accurate and reliable claim processing, supporting the enforcement of security protocols.
Identified and reported potential vulnerabilities in data handling processes, recommending improvements for increased data protection and privacy compliance.
Company: Equifax
Title: Unemployment Insurance Analyst 10/2021 - 11/2022
Conducted investigations into fraudulent claims and policy violations, verifying data integrity and regulatory compliance.
Maintained secure records and documentation, ensuring data protection and compliance with industry regulations.
Assisted in the development of fraud detection models by analyzing historical trends in claims processing.
Led risk assessments on unemployment claim data systems, helping to identify and mitigate potential areas of fraud or breach vulnerability.
Collaborated with IT and security teams to streamline data access controls and ensure secure user authentication protocols were followed.
SKILLS AND TECHNOLOGIES
Python, SQL, Microsoft Office Suite, Help Desk, Ticketing System, Azure, Network Security Groups, Firewalls, ACLs (Access Control Lists), Virtual Machines, Virtual Networks, Cloud Computing, Active Directory, File Permissions, Windows 10, SIEM, Sentinel, Mac OS, Remote Support Tools (e.g., TeamViewer), Scripting & Automation, Security Awareness Training, Incident Response, Risk Assessment, Threat Analysis, Network Security, Traffic Analysis, Google Suite, Attention to Detail, Integrity and Ethics, Technical Documentation