ANDREW CHANG
Experienced IT Project Manager & Digital Transformation Leader *****.*****@*****.*** 312-***-**** Cedar Park, TX 78613 PMP and PSM II, AWS CCP certified IT project manager and operational leader with 10+ years of experience managing large-scale technology implementations and software development, leading cross-functional teams, and delivering high-impact solutions across diverse industries, including healthcare, technology, and robotics. STRENGTH SUMMARY
• PMP Certified Project Manager
• Agile/Scrum Master (PSM II)
• Digital Transformation Leader
• Budget and Project Planning
• Cloud Infrastructure (AWS CCP)
• Data Driven Management
• Multi-Cultural Business Leader
• Cross Functional Team Leader
• Global Team Management
PROFESSIONAL EXPERIENCE
Product Manager Austin, TX
Motusium Inc. 10.2023 – 12.2024
• Directed the end-to-end development of a HIPAA-compliant patient monitoring mobile app, achieving a 93% adherence rate and improving recovery outcomes by 40%.
• Spearheaded collaboration among robotics engineers and software developers, launching an MVP in 10 months for robotic rehabilitation devices used by over 500 patients.
• Designed an IoT device security framework, increasing HIPAA compliance from 75% to 98% and reducing downtime incidents by 60%.
Senior Project Manager Austin, TX
H Robotics Inc. 11.2021 – 05.2023
• Led a collaborative research initiative on Brain-Controller Exoskeleton technology, improving motor function recovery for stroke patients by 40% within six months.
• Executed 12 Proof of Concept (PoC) studies across 60+ medical institutions, driving a 160% increase in sales growth within a year.
• Secured $20M in Series B funding by presenting to over 50 global IT and healthcare investors, accelerating product commercialization and operational capabilities. Senior IT Project Manager Chicago, IL
TmaxSoft Inc. 11.2015 – 10.2021
• Delivered cloud migration projects with budgets between $5M and $10M, achieving a 60% improvement in performance and reducing operational costs by 85%.
• Developed and implemented risk management frameworks, decreasing budget overruns by 30% and improving project success rates by 20%.
• Managed a global team across 8 countries, executing IT initiatives with a cumulative budget exceeding $20M and enhancing efficiency by 60%.
ANDREW CHANG, PMP, PSM II, CCP
Andrew Chang Resume 2 of 2
• Drove enterprise-wide CRM and HRIS implementations for over 2,500 users, standardizing communication protocols across 15 international offices.
Scrum Master & Software Developer San Jose, CA
NetSarang Computer Inc. 09.2004 – 10.2015
• Led Agile teams in developing MFC and C++-based SSH terminal emulators, reducing deployment times by 30% and maintaining a 95% bug-free release rate.
• Launched the first SaaS secure connectivity platform, enhancing security compliance for 300+ clients and cutting operational costs by $1.2M annually.
• Achieved a 150% increase in user engagement within six months by leading the global launch of an enterprise software solution.
CERTIFICATIONS & TRAINING
• Project Management Professional (PMP), Project Management Institution
• Professional Scrum Master II (PSM II), Scrum.org
• AWS Certified Cloud Practitioner (CLF-C02), AWS
• Leader as Coach (Level 1) by Doerr Institute and International Coaching Federation (ICF) EDUCATION
• Rice University, MBA, Concentration in operations, finance, 2023-2025
• San Francisco State University, BS, Computer Science, 1998-2003 TOOLS & SKILL
Cloud/Infrastructure: AWS, Microsoft Azure, Google Cloud Collaboration/Communication: Teams, Slack, Zoom, SharePoint Project Management Tools: Microsoft Project, Zoho Projects, Smartsheet, Asana, Trello Software Development: Jira, Bitbucket, GitHub, Gitlab, Confluence, Figma, Webflow, Wireshark, Zapier ERP/CRM: Oracle NetSuite, SAP ERP, Salesforce, Zoho Data Analysis: Microsoft PowerBI, Tableau, Miro, Lucid PROJECTS EXPERIENCE
HIPAA-Compliant Home Exercise Program Management Platform (2023-2024)
• Role: Product Manager
• Summary: Directed the development of an Android-based app integrating AWS services and a headless EHR system, achieving a 93% adherence rate among post-operative patients and improving recovery outcomes by 40%. The app’s scalability and robust security improved patient-provider communication. ERP/CRM and Business Intelligence Implementation (2018-2019)
• Role: Senior IT Project Manager
• Summary: Led the implementation of ERP and Salesforce CRM systems, enhancing operations for 2,500 employees across 15 countries. Deployed Power BI dashboards connected to AWS Redshift via Stitch (ETL), improving decision-making by providing real-time business intelligence insights.