Warehouse Lead Quality Control

Mitchell Maxwell

Jacksonville Florida 904-***-****

*********@*****.***

Experiences

Medline-Microtek

Warehouse Lead 2019 - Present

Receiving and assigning 6,000 daily cases and 10,000 monthly cases to 24 employees to be picked and shipped. Fulfilling customer orders in a timely manner with customer satisfaction and accuracy as top priority.

Directed 24 team members during peak periods using effective communication strategies to ensure smooth operations under high pressure situations. Increased productivity with effective staff scheduling and task delegation to ensure optimal use of resources.

Resolve any issues arising from shipment discrepancies or damaged items promptly, minimizing impact and overall operations. Reduced shipping errors by following the quality control system for accurate order processing.

Train new employees in proper and safe use of equipment and tools. Then monitor performance and identify improvement opportunities with regular feedback sessions. Inspect their work area to keep hazard free and maintain proper use of safety equipment.

Sears Logistics/Innovel Solutions 2000 - 2019

Area Manager 2010 - 2019

Responsible for verifying and ensuring the integrity of all 10,000 outbound loads. Making sure all products are scanned and loaded to the right trailers for accurate delivery to our retail stores.

Engaging all employees to participate in team building activities to boost morale.

Providing healthy conversations on how to improve work performance and being consisted in giving fair workload to all employees.

Presented power point presentations, conducted stand up meetings and compliance training with associates.

Warehouse Supervisor 2005-2010

Responsible for maintaining a safe work environment for all 30 employees.

Responsible for confirming all outbound loads and ensuring that all loads meet their cut times to eliminate any delays.

Coordinated trailer slots with transporters on duty for smoother loading of materials. Supervise unloading and placing products in their correct bin locations. When there are any discrepancies, I follow proper protocol to document and contact the appropriate person for immediate attention.

Warehouse Lead 2002 - 2005

Responsible for shipping and receiving 5,000 – 10,000 in the DC where we used clamp trucks and forklifts to handle products with 100% accuracy.

Supervised two buildings of 45 employees and assisted in closing a DC in moving products to the new building and opening the new location by receiving the products and ensuring it was place in the correct bin location. Did this while still shipping outbound products to all stores.

Handled associate vacation request, approved, or denied according to the need of the business. Coached associates, positive or negative. Handled write ups when negative coaching as well as giving out awards when positive.

Education: High School diploma Waycross High School Waycross, Georgia

US NAVY Veteran

Skills

SAP

Scheduling

Customer Service

Leadership

Excel

Time Management

Teamwork

Problem solving

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