Sean A. Doyle
*** ****** ****** ********, **. ***79
407-***-**** ****.*.******@*****.*** www.linkedin.com/in/sadoyle An accomplished experienced executive with a solid background in transformative implementations to drive business improvements. Management experience in multiple industries and operations including business evaluations, identification of areas impeding operational effectiveness, development of corrective actions, team building, and successful implementation of change that positively impact a company’s bottom line. CREATIVE SERVICE PARTNERS. Stockbridge, GA. 2024-Current Vice President of Operations and Integrations
Responsible for operations activities within both sides of the platform, legacy business, and acquired residential businesses representing 140+MM in revenue. Direct responsibility of Purchasing, Warehousing, Facilities, Safety, Fleet management of 525 vehicles, IT services, and integrations across multiple locations in GA, and FL. Key accomplishments :
• Defined correct costs and pricing that has driven an increase in average sales by 12%.
• Negotiated material reductions from key suppliers that decreased costs by over 1M in the fiscal yr.
• Negotiated new material rebate programs from select vendors, positively impacted our material position and increased rebate dollars.
• Successfully rolled out Service Titan for one of our field locations.
• Implemented warehouse processes that drastically reduced the inventory variance year over year.
• Standardized delivery model for fleet vehicles to provide better options and cross functionality, which reduced costs.
• Developed and implemented key operational metrics and coaching processes to drive operational and financial improvements at the branch level. Revenue improvement by 25% and labor cost reduction by greater than 20%.
STRADA SERVICES, LLC. Sanford, FL. 2022-2023
COO/ Vice President of Operations
Have held multiple roles in the company and have been responsible for the operational scope of the business from purchasing, warehousing, inter-location distribution to 30+ operating centers, field performance B2B and B2C, direct owner of multiple incubated revenue streams, Fleet Management of over 1,400 vehicles on the road. Led transformative projects across multiple operational segments of the business that have supported positive change. Key accomplishments :
• Distribution realignment that reduced costs by 2.5MM+ annually, and saw service quality increase and error rate decrease.
Sean A. Doyle
104 Valley Circle Longwood, FL. 32779
407-***-**** ****.*.******@*****.*** www.linkedin.com/in/sadoyle
• Grew revenue by 15%, and saw labor growth 11% to meet the demand, and improved profitability.
• Negotiated a change in fleet services resulting in savings of over $200K annually, and improved reporting and management of this key asset.
• Directly managed revenue streams attained 140%+ of goals and exceeded Gross Profit expectations for each LOB.
• Integrated multiple acquired businesses into the company from products, personnel, processes, to become a significant contributing portion of the overall business.
• Built a team to address lost revenue/ cost off-set that has positively impacted the operations by more than 1.7MM YTD.
• Decreased the cycle times for RNC estimating by nearly 50%, while increasing accuracy, thus allowing for more throughput at the same cost structure.
• Launched a new line of business through organic growth and cross selling internal customers and poised for quick acceleration of the revenue line in 2024. NATIONAL POOL PARTNERS. Orlando, Fl. 2021-2022
Vice President of Field Operations
Responsible for all field operations across the branch network, 14 branches currently, within 3 states. Key focus areas currently include defining best in class operational processes, harmonizing services and products provided to customers, defining operational and financial KPIs, building a culture of metric driven success, development and implementation of enterprise business tools for the organization, vehicle and branding revitalization. Acquired 10 operations with revenue of 50MM+ and 350+ employees in 8 months.
DEL-AIR HEATING AND AIR CONDITIONING, INC. Sanford, Florida 2020-2021 Director of Operational Excellence
Managed multiple departments within the Service area, including Contracts Sales, Dispatch, Customer Service, Parts, social media and Customer Engagement, as well as operational improvement projects across the company. Operational improvements include significant gross margin improvement, efficiency and productivity improvement in all areas. Service Order capture increased by 14% YOY, contract sales on track to all-time high, restructured staffing coverage model to reduce lost customer sales opportunities by 39% that led to additional revenue, streamlined operational processes to increase capacity by 21%. Increase of company social media/ customer satisfaction scores compared to prior years of performance. Developed key performance metrics that drove the operational improvements. Integrated a siloed organization into a fluid cohesive team that exceeded prior established benchmarks. Director of Operations 2005 – 2008
Managed numerous business areas of the business including Human Resources (Over 1,000 employees in the company), Estimating, Information Technology, Fleet Operations (300+ vehicles Sean A. Doyle
104 Valley Circle Longwood, FL. 32779
407-***-**** ****.*.******@*****.*** www.linkedin.com/in/sadoyle on the road), Contract Administration, Sales and Production administration, and Appliance Division operations (16MM+ annual revenue). Responsible for 10 direct reports and over 275 persons. HP ENTERPRISE, INC. San Jose, California 2011-2020 Sr. Program & Project Manager
As a member of the Global PMO/ Delivery office have been responsible for the implementation of numerous enterprise level transformative projects along with the required change management activities to ensure success that have positively impacted the operations and financial position of the organization, a few highlighted projects are listed below:
• Define, design, and implement through regional teams a foundational delivery management tool, that is the central business operational tool for global field delivery personnel. Benefits of the new system was a streamlined, unified and standardized process and centralized database that reduced multiple man-days of work monthly, improved communication, reduced losses in excess of $3.5M annually.
• Spearheaded activities to address financially underperforming projects (Red projects). Through reviews, mentorship, development of remediation plans, and training reduced the number of Red projects (financially underperforming projects) by greater than 50%, which improved the overall portfolio and increased company profit.
• Defined services and scopes of deliverables that could be performed by world-wide centers of excellence to reduce the labor costs and increased gross profit percentages across numerous services in the portfolio. This activity produced an increase of projects won by over 10%.
• Successfully integrated acquired companies, ($275MM/ 450+ personnel). Activities included on-boarding of personnel, merge portfolio offerings, migration of in-flight projects, training of personnel, integrate financial management process and transition to standard reporting tools.
PREDETERMINED PROFIT, LLC. Altamonte Springs, Florida 1997-2005 & 2008-2011 VP of Reengineering/ Project Manager
Managed the implementation of holistic processes for client companies that positively impacted the business profitability, operational efficiency, and productivity through a staff of forty plus consultants.
EDUCATION
REGIS UNIVERSITY- Denver, CO. MBA
COLLEGE OF CHARLESTON- Charleston, SC. Bachelor of Science in Business Administration UNITED STATES COAST GUARD ACADEMY- New London, CT.