Customer Service Ups Store
Resume:
Brandy moore
Garland, TX *****
****************@*****.***
Work Experience
Customer Service Representative-claims
Tata Consultancy Services (TCS) - Plano, TX
June 2022 to January 2024
Process claims, cyber life(mainframe), Answer phones in timely manner
Machine Operator/Material Handler
Zobele Group - Garland, TX
March 2021 to Present
Super sack, fill bag, replace pallet, input record in computer 12 hours
UPS Store Associate
Ups store 727 - Dallas, TX
December 2021 to May 2022
Cashier, Certified Package Expert, Shipping, Receiving, Inventory Management,Filing Invoice,Customer
Service,Retail
Wrapper
eatZi's - Dallas, TX
June 2021 to November 2021
Temp, Wrap all baked goods, Production and distribution, Customer service
The UPS Store management
ups store - Dallas, TX
July 2018 to February 2021
Train others, Open & Closing procedures, inventory, Customer Service, Cashier
The UPS Store Management
ups store 300 - Dallas, TX
March 2017 to February 2021
Train others, Open & closing procedures, Cashier,Customer Service, Retail
Shipping & Receiving
Hazardous Waste Technician
Adecco/Ecolab - Richardson, TX
June 2017 to August 2017
Receive return damage products, consolidate all good products to be returned back
some forklift experience
Shift Manager
RaceTrac Petroleum, Inc. - Dallas, TX
July 2013 to October 2016
Cashier, Customer service, complete daily logs,Stocking
UPS Store Associate
UPS - Dallas, TX
February 2001 to January 2012
Cashier, Customer Service, Fax, coping, Shipping & Receiving Ups, Dhl, Fedex, Usps, Mailbox rental
Page
City of Dallas-Library - Dallas, TX
November 1998 to January 2001
Replace books in Alphabetical & Numerical order
Assist patron with computers
Education
Associate's in Business Management
Richland College - Dallas, TX
August 2005 to January 2008
High school diploma
Lincoln Academy - Houston, TX
August 2004 to April 2006
Skills
• Store Management Experience
• Shift Management
• Shipping & Receiving
• Retail Sales
• Cash Handling
• Order Picking
• Inventory Control
• Packaging
• Microsoft Word
• POS
• Cleaning Experience
• Warehouse Experience
• Load & Unload
• Supervising Experience
• Pallet Jack
• Retail Management
• Management
• Leadership
Assessments
Project timeline management — Completed
December 2021
Prioritizing and allocating time to effectively achieve project deliverables
Full results: Completed
Mechanical knowledge — Completed
December 2021
Understanding and applying mechanical concepts and processes
Full results: Completed
Retail customer service — Familiar
January 2022
Responding to customer situations in a retail setting
Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field.
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