Business Analyst Data Management

Mark Green

SUMMARY

Results oriented Business Analyst with 9 years of experience in identifying new business processes within data and implementing process improvements, resulting in cleaner and more accurate data. Has a background and understanding in GL, PO’s, AR/AP, Chart of Accounts, Billing, Invoicing and Reconciliations and Sarbanes-Oxley for certain user access, GDPR, DCCA for data management and quality. Self-motivated professional with a strong background in business analysis, data governance, data integrity, data cleansing, and data migrations. Works well with others, resourceful, well organized, and able to assume responsibility and multi-task. Excellent interpersonal and communication skills.

SKILLS

Microsoft Dynamics NAV D365

Enterprise Resource Planning-ERP-

NetSuite- Chart of Accounts (AR/AP, GL PO’s, Invoice, Billing)

Workday for same financial matter for billing, Invoicing issues

Supply Chain/Warehouse Management

Financial Management

Master Data Management

Data Governance

Power BI, SDLC

Agile methodologies

Salesforce

Detail Oriented

Database Management

Risk/Asset Management

PROFESSIONAL EXPERIENCE

Bank of America, Charlotte, NC

Business Analyst (June 2022 - October 2023)

Built trusted relationships with project teams, stakeholders, and leadership, ensuring clear communication.

Translated business requirements into technical specifications using detailed flowcharts, diagrams, and user stories.

Analyzed regulatory trends, operational metrics, and productivity metrics to enhance decision-making.

Ensured data integrity through report reviews and feedback to database administrators.

Maintained compliance with SDLC and Change Management policies.

Supported AML/BSA/KYC due diligence and regulatory compliance initiatives.

Acted as a subject matter expert, driving technology solutions and improving risk management.

Ensure effective and appropriate root cause analysis, impact analysis, remediation validation, evidence gathering and documentation of defect management activities

Master Data Management (MDM): Familiar with MDM practices for maintaining and managing critical business data entities across the organization.

Cyclum Renewables, Huntersville NC

Business Intelligence Analyst (February 2022 - June 2022)

Conducted data mining for migration and cleansing.

Collaborated with vendors on renewable energy initiatives.

Provided financial analysis for construction and development projects.

Analyzed regulatory requirements for RINS credits and energy transportation.

I attended trade shows and industry events to support business development.

Produced reports utilizing databases and data assets for stakeholder insights.

Acts as primary day to day lead with suppliers to manage research projects and continually identify best-in-class and innovative research techniques.

Identifies the right research approach (including methodology and analysis plan) to answer the needs of the business, leveraging internal tools and external partners.

CommScope, Hickory NC

Business Analyst/Salesforce/Microsoft D365 (November 2019 - February 2022)

Oversaw a team of six while leading a merger and acquisition project for data cleansing/data migration project, improving accuracy by 60%

Used Salesforce and Excel to extract and move information from one database to another.

Used Master Data Management for mergers and acquisitions, enhancing data trust and governance.

Extracted and analyzed raw data for cleansing and migration projects.

Developed test strategies and managed ERP-related data governance.

Implemented automation frameworks and improved ERP finance module efficiencies.

Identifies the right research approach (including methodology and analysis plan) to answer the needs of the business, leveraging internal tools and external partners

Joerns, Charlotte NC

Business Analyst/SAP S4/HANA/NetSuite ERP (January 2017 - November 2019)

Conducted data mining for inventory and product catalog management.

Improved data quality and governance using data lineage and visualization tools.

Managed ERP integrations with SAP Finance and enterprise systems.

Used NetSuite for reconciliation for billing issues, GL, PO’s, AR/AP, Billing, Invoicing

Partnered with business owners to resolve compliance and operational issues.

Demonstrated expertise in financial reconciliations, payment processing, and regulatory reporting.

Adhere to all HIPPA policies and procedures

Emotional intelligence and adaptability to work with diverse teams and evolving business needs.

Xerox Ameri-Health BCBS, Charlotte NC

SAP S4/HANA/Business Analyst/Data Analyst (April 2015 - December 2016)

Utilized relational databases to streamline claims processes.

Managed data governance, ensuring compliant data usage across the enterprise.

Defined data schemas and mapping logic for accurate data migration.

Led investigative data analysis and coordinated stakeholder meetings.

Experience working with SAP Finance systems and understanding their role in

healthcare payment processing

Experience working with SAP finance systems and understanding their role in healthcare payment processing.

Adhere to all HIPPA policies and procedures

Demonstrated expertise in financial reconciliations, payment processing, and regulatory reporting.

Emotional intelligence and adaptability to work with diverse teams and evolving business needs.

Adhere to all HIPPA policies and procedures

EDUCATION

MyComputerCareer, Charlotte NC

Information Technology Certification

The College of Westchester, White Plains, NY

Associate of Science in Computer Systems Analysis

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