Tonyhia Hughes
Contact
Memphis, Tn
***********@*****.***
Objective
To obtain a position that allows me to leverage my customer service expertise, leadership and cash management skills that will allow me to grow into an even stronger role.
Education
The Soulsville Charter School
Memphis, TN
High school Diploma
GPA 3.87
Key Skills
Customer Service
Cash Management
Leadership
Communication
Problem-solving
Experience
2021-2023 Starbucks Coffee Company
Certified Barista Trainer • Memphis, TN
● Assisted in Orientation of all New Employees
● Created training plans for all new hires assigned to my store
● Trained new hires in all of our company standards.
● Trained all employees in cash management
● Trained all new employees in all Barista expectation. 2023- Present Federal Express
Package Handler and Customer Service Agent • Memphis, TN
● Provided excellent customer service to all customers.
● Assisted customers in shipping packages
● Assisted unloading FedEx Freight
2023-2024 Dollar General
Cashier Lead • Memphis, TN
● Assisted customer in processing transactions for all purchases.
● Assisted in handling customer service complaints References
Available upon request.