Quality Control Entry-Level Sales

Imani M. Trinidad

Phone 240-***-**** Email:*************@*****.***

Obtain a job as Serologist/Server position where I can use my interpersonal and communication skills. Stickler for consistent punctuality and courtesy. Recognized for helping others and strong ability to improve the relationship between customers and workers. Expertise in the following:

Register reconciliation

Point of sales systems

Effective listening

Ability to work well under pressure in a fast-paced environment.

Event setup/breakdown w/ vendor interaction

Problem-solving abilities

Moderate computer skills

Organizational

Inventory & quality control

Food safety

Entry-level sales & marketing

Animal exhibit presentation

Highly responsible and reliable

Professional experience:

Waxing the City Washington, DC

Waxing Specialist Cerologist 10/22 – 07/23

Entire goal is to exceed client expectations of their services.

Performed all waxing services: all bikini, face, legs, arm, back, chest, underarms, etc.

Follow all safety standards, and maintain a clean and sanitized environment.

Dolcezza Gelato & Coffee Washington, DC

Scooper/Barista 05/22 - Present

Provide recommendations on flavors of ice cream, coffee, teas, pastries, and refreshments based on customers individual liking.

Follow protocol on how to maintain the quality of the products.

Restock all areas of the store

Bad Axe Throwing Washington, DC

Trainer 05/22 – 10/22

Teach customers how to throw axes at a target

Complete the setup and breakdown for large groups

Teach safety procedures and adhere to the policy and procedures that are set by government and local authorities.

Pi Pizzeria Washington. DC

Restaurant Server 08/21 – 05/22

Promoted new or high-value food and beverages items by description for customers to choose from.

Strategically plated hot meals an salads in visually pleasing arrangement.

Replenished condiments, beverages and supplies whole maintaining cleanliness of service area.

IHOP, Inc Washington, DC

Restaurant server 05/21 – 08/21

Provide outstanding customer service to guests to ensure customer satisfaction.

Take customer order and deliver food and beverages.

Make menu recommendations, answer questions, and share additional information with customers regarding service options.

McDonalds of Wakefield Raleigh, NC

Cashier/Frontline Server 06/17 – 04/21

Greeted customers with excellent customer service, obtain food orders, recommend products and promote special deals.

Handled monetary transactions and match cash with records.

Followed procedures for safe food preparation, assembly, and presentation

Assisted management with inventory control and stock ordering

Resolved complaints promptly and professionally.

Education: Aesthetician License 2023 – Washington, DC; TSPA of Washington, DC – Aesthetics Certificate 600hrs: October 2022; CPCC - GED Diploma: May 2019

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