Customer Service Data Entry
Resume:
Melissa Jackson
***** *. ******** ** ******, CO *0016
********@*****.***
Objective Highly motivated, detail oriented individual seeking an opportunity
with a reputable company, where growth, advancement and making a difference are encouraged.
Employment Cherry Creek School District
September 2023/Current
Medicaid Trainer/Office Assistant
School Health Services
Multiple tasks for the Medicaid School Health Services program to include, Random Moment Time Studies completed accurately and within allotted time frame, entering transportation for reimbursement and accuracy, school health services claiming records, ensuring Individual Education Plans (IEP's) are current and Medicaid eligible. Keeping a record of up to date staff licenses. Data entry. Review staff rosters. Submitting Medicaid funds requests. Office administrative duties. Special projects as they are needed.
Cherry Creek School District
August 2013/September 2023
Paraprofessional Educator
Special Education
Assist in teaching students with special needs inside and outside classroom setting.
Simplex Grinnell / ADT Security Services
March 2011 - March 2013
Emergency Dispatch Operator
Customer Service Representative
Outgoing calls to national and commercial accounts to customers in regards to fire, burglar and trouble type alarms. Dispatching police and fire departments. Providing customer service.
Coldwell Banker
October 2002 - April 2007 (not consecutive)
Relocation Administrative Assistant/ Secondary USAA
Answering phones, mail and inner office mail, data entry, various reports, place referrals, filing, training materials, property: billing, invoicing, management, utilities, customer service
Volunteer in classroom Cherry Creek School
August 2008 - June 2013
Girl Scouts Co-Leader
Skills Microsoft: Word, Excel, Works, Power Point, Publisher; Outlook, Windows, Internet, QuickBooks, Exchange, Mastermind, Monitoring, B32, Relocation Specialist, Ten Key, All office machinery
Education Graduated 1998
Smoky Hill High School
All major courses were studied
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