Sales Associate Customer Service

Emily Wise

Retail Sales Associate

713-***-**** ************@*****.*** Claremore, OK 74019

PROFESSIONAL SUMMARY

Results-oriented Retail Sales Associate with a strong background in customer service and resolving inquiries with a positive attitude. Skilled in assessing customer needs, providing friendly assistance, and maintaining store appearance. Experienced in POS system operations. A reliable and punctual team player with expertise in sales and brand representation.

SKILLS

Teamwork Reliability and punctuality Store maintenance Stock replenishment Independent judgement POS system operations Brand representation Sales expertise EXPERIENCE

RETAIL SALES ASSOCIATE, Claremore, OK

Reasors, October 2023-Present

• Gained experience in customer service, resolving customer complaints and inquiries with a positive attitude.

• Greeted customers and engaged in conversation to assess needs.

• Provided friendly and knowledgeable assistance to customers on the sales floor.

• Developed strong interpersonal skills to effectively communicate with customers and coworkers. Performed daily opening and closing procedures such as counting money in the cash drawer and setting up the store for business.

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• Used POS system to process sales and refund transactions. Fostered relationships with customers by providing exceptional customer service and follow up calls after purchases were made.

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• Answered questions regarding store and merchandise. BABYSITTER, Claremore, OK

In Home Babysitting, October 2021-September 2023

• Entertained and engaged with children using games, crafts, and other activities.

• Displayed patience and understanding when dealing with difficult situations involving children.

• Remained alert at all times to ensure the safety of each child under my supervision.

• Built strong relationships with families through open communication and trustworthiness.

• Monitored safety of children at all times to reduce risks.

• Provided attentive care to young children, including feeding, bathing, dressing, playing games, reading stories.

• Prepared snacks and cooked meals for children using available food items. REFERENCES

References available upon request

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