Medical Assistant Primary Care
Resume:
Adrienne Taylor
Saint Petersburg, FL *****
****************@*****.***
Professional Summary
A team player with a strong work ethic and personal drive. A self-motivated, dependable, hard-workingindividual who enjoys being in service to others• Able to develop and maintain productive relationships with patients, colleagues, and staff members.• Computer literate in Microsoft Office (Access, Excel, Power Point, and Word).• Solid Background in all aspects of Medical Assistant and Phlebotomy procedures.
Willing to relocate to: St. Louis, MO
Authorized to work in the US for any employer
Work Experience
Patient Care Coordinator
Dedicated Senior Medical Centers-Saint Petersburg, FL
November 2024 to Present
• Prioritizes HPP patients in Primary Care Physicians panel, stats, expedites and orders over 5 days.• Orders have been approved (when needed).• Schedules patient (Preferred Providers List of Specialist) and notifies them of appointment information,including, date, time, location, etc.• Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and any other approvedweb IVR for authorization processing).• Completes orders with proper documentation on where patient is scheduled and how patient wasnotified.• Referrals have been sent to specialist office & confirmed receipt.• Prepares and actively participates during physician/clinician daily huddles. Effectively communicatesthe physicians/clinicians needs or outstanding items regarding to patients.• Participates in Super Huddle and provides updates on high priority patients referrals.• Addresses referral based phone calls for Primary Care Physicians panel.• Completes and addresses phone messages within 24 hours of call.• Checks out patients based on their assigned physician/clinician. (Note: If assigned Care Coordinatoris unavailable at the time of check out, a colleague shall assist patient. This process does not apply toCare Specialist)• Retrieves consultation notes from the consult tracking tool.• Follows up on all Home Health and DME orders to ensure patient receives services ordered.• Provide extraordinary customer service to all internal and external customers.• Performs other related duties as assigned.
Dental Treatment Coordinator
Walmart Health-Saint Petersburg, FL
June 2023 to April 2024
Greet and check patients in and out before and after treatment. Conduct financial consultations withnew and existingpatients when new treatment plans are presented.Conduct financial consultations with new and existing patients when new treatment plans are presentedunderstand thepractice policies on working with dental benefit plans; and educate patients on available dental benefits.Introduce new patients to the practice by reviewing health histories, explaining dental examinations,and describingother features about the practice.
Medical Assistant/IV Tech
Bay Area Endoscopy Center-Saint Petersburg, FL
May 2022 to June 2023
Utilize EMR for intake (vitals). Notifies Clinic Nurse Coordinator of any abnormal findings. Start IV processin preparation for anesthesia. Prepares, maintains exam rooms assuring that they are cleaned andstocked; performs sterilization of instruments.
Medical Assistant/Lab Technician
AIDS Healthcare Foundation-Saint Petersburg, FL
September 2021 to April 2022
Performs patient intake, administer medication/immunizations and blood draws as ordered per route.Notifies Clinic Nurse Coordinator of any abnormal findings. Prepares, maintains exam rooms assuringthat they are cleaned and stocked; performs sterilization of instruments. Responsible for general officeprocedures. Maintain productivity and clinical flow efficiency during work hours. Maintain awareness ofchange in protocol/procedures of the office, clinic and organization. Assist with the referral and placementprocess. Explain discharge or follow-up instructions. Continuously employ or maintain infection controland universal precautions. Perform other duties as assigned.
Medical Assistant/Lab Assistant
Department of Health (St.Petersburg)-Saint Petersburg, FL
November 2020 to September 2021
Intake and assessment of incoming patient's which include but not limited to vitals, procedure set up,blood draw, injections, immunizations and minor office procedures.Clerical duties include EMR data entry, obtain and relaying lab reports, copying, faxing, answeringinbound calls and scheduling appointments.Provide lab draw for scheduled clients and walki-ins. Process and spin required labs. Perform daily QC onlab equipment. Revise and order lab req's per doctors orders.
Medical Assistant
Community Health Centers of Pinellas-Saint Petersburg, FL
March 2018 to November 2020
Intake and assessment of incoming patient's which include but not limited to vitals, procedure set up,blood draw, injections, immunizations and minor office procedures.Clerical duties include EMR data entry, obtain and relaying lab reports, copying, faxing, answeringinbound calls and scheduling appointments.
Medical Assistant/Lab Assistant
JSA Healthcare
August 2016 to November 2017
August 2016 - presentPerforms patient intake, Gives medication/immunizations as ordered per route. Notifies Clinic NurseCoordinator of any abnormal findings. Prepares, maintains exam rooms assuring that they are cleaned
and stocked; performs sterilization of instruments. Responsible for general office procedures. Maintainproductivity and clinical flow efficiency during work hours. Maintain awareness of change in protocol/procedures of the office, clinic and organization. Assist with the referral and placement process. Explaindischarge or follow-up instructions. Continuously employ or maintain infection control and universalprecautions. Perform other duties as assigned.
Medical Assistant/Lab Assistant
Affinia Healthcare
September 2015 to June 2016
September 2015- June 2016Performs patient intake. Gives medications/immunizations as ordered per route. Notifies Clinic NurseCoordinator of any abnormal findings. Prepares, maintains exam rooms assuring that they are cleanedand stocked; performs sterilization of instruments. Responsible for general office procedures. Maintainproductivity and clinical flow efficiency during work hours. Maintain awareness of change in protocol/procedures during of the department, clinic and organization. Assist with the referral process. Explaindischarge or follow-up instructions. Continuously employ or maintain infection control and universalprecautions. Perform other duties as assigned.
Medical Assistant/Receptionist
FOA/MA, Peoples Health Centers-St. Louis, MO
February 2015 to September 2015
February 2015 - September 2015Responsible for checking patients in and out insuring that insurance is current. Also, collecting all co-pays due at time of visit. My Medical Assistant duties include but not limited to vitals, rooming patients,set up for procedures, and education for patients upon their departure.
Medical Driver
EMT/Express Medical Transport
September 2014 to February 2015
Ensure the safety of all patients being transported from home or facility to scheduled appointments.
Medical Assistant Instructor
Everest College
August 2013 to June 2014
Demonstrate ability to prepare goals and teach a diverse adult student body. To ensure classroom andschool atmosphere is conductive to the maximum learning and retention of students. Design lessonplans and provide innovative lecture techniques and strategies. Administer weekly exams to assess thestudent comprehension level. Conduct evaluations and check offs on student performance. Provide thestudents with the appropriate hands on laboratory and phlebotomy training. Maintain daily record ofstudent attendance and weekly grades in accordance with school policy.
Lab Assistant/Registrar
St Mary's Health Center
July 2009 to June 2013
Complete all registration and contract billing. Meet & greet all patients in out-patient area, answermultiline phone system, register patients for ER, Eye Surgery, Women's Imaging (breast clinic), insuranceverification and co-payment collection, chart coordination functions of printing schedules, pulling ordersfrom Care Ready System, order and draw all lab work, accession all lab work, reorder and add additionalblood work as needed, trained lab techs at sister entities and new hires and order supplies
American Red Cross
Collection Tech, American Red Cross MO
January 2008 to April 2009
Perform sterile scrub on all donors, perform routine phlebotomy, agitating bag every thirty seconds,make sure line is free of tangles, discontinue blood draw when bag is tripped by trip scale, took vitals, did
blood draws, injections, vaccinations, Rapid HIV testing, UCG testing, greeted and checked in all patients,billing and coding and all end of day duties as assigned.
Education
Certificate in Medical Assistant Program
Midwest Institute
February 2007 to October 2007
Skills
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Vital Signs (10+ years)
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Microsoft Word (10+ years)
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Customer Service
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Vital signs
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Filing (10+ years)
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Infection Control Training
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Injections (10+ years)
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Medical Office Experience
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CPT Coding
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English
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Organizational skills (10+ years)
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Epic (6 years)
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Computer skills
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Intake Experience
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Venipuncture (10+ years)
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EMR systems
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ICD Coding
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Time Management
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Laboratory Experience
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Medical terminology
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Leadership
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Phone etiquette
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EMR (8 years)
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Scheduling (10+ years)
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Patient Care (10+ years)
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Basic Math
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Teaching
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Phlebotomy (10+ years)
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Medical Records (10+ years)
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Experience administering injections
Certifications and Licenses
Basic Life Support (BLS)
Driver's License
CPR/AED
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