Customer Service Exceptional

SUZANNE FOX

Oe aaa

Professional Summary

Proven Server Bartender with a track record of exceptional customer service. Demonstrates a professional appearance and

guest engagement, fostering memorable visits. Vast knowledge of POS

Skills

+ Strong work ethic + Menu memorization

+ Exceptional customer service + High volume dining

+ Cash handling + Sales expertise

+ Guest engagement * Order accuracy

+ Hospitality service expertise * Dining area maintenance

+ Safe food handling + Allergy awareness

Work History

Server Bartender 03/2014 to Current

Peasant and the Pear ~ Danville, CA

+ Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service

quality

+ Served food and beverages promptly with focused attention to customer needs.

+ Worked with POS system to place orders, manage bills, and handle complimentary items,

+ Collaborated with team members during busy shift

for efficient workflow and excellent guest experiences,

*+ Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

+ Cultivated warm relationships with regular customers.

Server (01/2024 to Current

Forbes Mill Steakhouse ~ Danville, CA

+ Worked with POS system to place orders, manage bills, and handle complimentary items.

* Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

+ Assisted in trainin

new hires, providing guidance on restaurant standards and best practices.

+ Developed strong rapport with regular customers.

+ Increased sales with upselling techniques.

+ Leamed and followed local alcohol laws to keep restaurant compliant with regulations.

Education

Certifications

Food Handlers Certified Alcohol Training

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