Qa Analyst

Karishma Gupta

Etobicoke, ON +1-437-***-**** ****************@*****.***

http://linkedin.com/in/karishma-gupta-55641712b

Summary:

Results-driven QA Analyst with 7+ years of experience in Finance, Insurance, Security, E-commerce, and Healthcare. Proven expertise in test strategy, UAT, and Agile/Scrum methodologies. Skilled in manual and automated testing, defect management, and team leadership. Demonstrated ability to conduct independent analysis, drive strategic initiatives, and ensure high-quality software solutions. Seeking to leverage extensive QA experience to drive software quality and process improvements. Technical Skills:

o Testing: Functional, Regression, Integration, API, Smoke, Security (XSS, SQL Injection), Test Automation, SDLC, Automated Testing Frameworks

o Platforms: Android, iOS, Web Applications

o Tools: Jira, TestRail, Selenium, Postman, Charles Proxy, Confluence, Zoho CRM, ELK Stack

(Elasticsearch, Kibana), Jenkins, REST APIs, HP ALM, Curl Command, GT Matrix Tool, Lighthouse o Leadership: Test Strategy, Bug Triage, Team Management (Onshore/Offshore), Mentoring, Vendor Management, Strategic Initiative Support

o Technical: Log Analysis, Backend Testing, Debugging, Troubleshooting, Requirements Analysis, Test Planning, Test Execution, Performance Monitoring, Data Analysis, Problem Solving Live Projects- Insurance Domain (Legal and spend Matter management- wolterskluwer), Healthcare (beepermd, Rush-patient app, Med-Ex app), Finance (Wolter Kluwer's), Security (ENDGAME), Zoho CRM, E-commerce

(Fashion & Apparel- strutoo.com app, Urban Afrique, Online Grocery & Food Delivery Apps, electronics & Gadgets, Ride-Sharing (Expo Eats, Dine-in, Bee deliver, Viago, Crick, Xeatride,Nayo,)Dating app (Nidifi), PPT’s,Brochers, AI presentation maker,Live streaming (Biz-Prep) & Payment gateways (Stripe and PayPal), Gaming (Gabber Run) Professional Experience

Senior QA Tester at BeeperMD- IN Oct2023- Dec 2024

• Led end-to-end QA projects in an Agile environment, ensuring timely and quality releases, aligning with strategic goals.

• Developed and executed comprehensive test plans and test cases, supporting UAT and production environments, and ensuring integrated systems.

• Mentored and managed onshore and offshore QA teams, establishing QA processes and standards, and tracking performance metrics.

• Conducted requirement analysis with Business Analyst. Senior QA Associate at APPTUNIX-Mobile App Dev Company, IN Feb 2023 – July 2023

• Enhanced test coverage by implementing Requirement Traceability Matrix (RTM) and managing test cases in HP ALM and TestRail, ensuring testability.

• Delivered detailed UAT progress reports and managed defect status using Jira, communicating quality of deliverables.

• Configured test data and performed functional, regression, and database testing in TQA and UAT environments, following SDLC processes.

• Created and monitored status reports using Confluence. Quality Assurance Team Lead at Slide Tech- AI designs- IN Dec 2020 – Jan 2023

• Reduced critical production bugs by 30% through strategic test case reviews and process improvements, driving quality with metrics.

• Managed test environments and led vendor QA teams, ensuring efficient task allocation and quality deliverables, and providing scheduling support.

• Implemented testing for sandbox payment environments, contributing to secure and reliable payment processing, and streamlined processes.

Senior QA Analyst at Acutweb Technologies, IN March 2020 – Dec 2020

• Ensured zero P0 incidents in quarterly software releases through proactive risk mitigation and rigorous testing, demonstrating independent analysis.

• Implemented Agile and Scrum methodologies, contributing to iterative development and continuous improvement, and supporting strategic initiatives.

• Managed outsourced vendor operations, ensuring alignment with project timelines and quality standards, and monitoring performance.

Software QA Engineer at QA Source- IN Oct 2016 – March 2020

• Conducted full lifecycle testing, including requirements analysis, test planning, and execution, across web and mobile applications, breaking down strategic problems.

• Performed security testing, identifying and mitigating vulnerabilities such as XSS and SQL injection, ensuring integrated systems.

• Utilized Jira for defect tracking and management, ensuring efficient issue resolution, and ensuring accuracy of test results.

• Prepared and presented Go/No-Go assessments, retrospective analyses, and monthly progress reports to clients after each release sprint.

• Created comprehensive test plans and schedules, ensuring timely and effective software testing.

• Contributed to product design reviews, offering insights on functional requirements and identifying potential risks.

• Documented detailed test procedures to ensure reproducibility and compliance with quality standards.

Certifications

• Certified Scrum Professional-Scrum Master (Credential ID: SCRUM58143690)

• AODA Training (Credential ID: 65686CAB1281E4FCDD64-226085197)

• Software Testing Methodologies (ISTQB Foundation Level Principles) Education

• Bachelor’s Degree in Electronics and Communication Engineering (WES Canada Equivalent)

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