Data Analyst Tableau

CHRISTOPHER LEE LLEWELLYN

Mobile: 512-***-**** Albuquerque, NM Email: **************@*****.***

LinkedIn: linkedin.com/in/christopher-llewellyn032 Portfolio: https://github.com/chllrisll SUMMARY

Dynamic Data Analyst with over 8 years of professional experience. Proficient in collaborating with cross functional teams to advance company goals and meet deadlines. Adept at tracking performance of projects and devising strategies. Earned an executive education certificate from the Texas McCombs Data Analysis Boot Camp to advance skills in Excel, Python, SQL, Tableau, Power BI. TECHNICAL SKILLS

Softwares/Platforms: Tableau, Power BI, Github, Jira, VS Code, RStudio, PostgreSQL Software Languages: Excel, Python, SQL, R, Javascript Proficient in ETL: SAP Business Objects, SAP-ECC, SAP-HANA, Salesforce Lightning/ Classic EXPERIENCE

Systems Analyst II March 2023 - Current San Antonio, TX CPS Energy

● Lead Data Analyst for CPS Energy Resource Management Division

● Collaborate with team of analysts defining requirements and business processes

● Develop reports in Tableau/ PBI dashboards, SAP Crystal Reporting, Oracle SQL scripting

● Manage team of data clerks to assist; schedulers, inspectors, managers in invoice workflow, invoice reconciliation, project estimates, materials & procurement, work order stages tracking

● Proficiently prepare, analyze, and project over fifty city contract balances quarterly to stakeholders totaling over 800 million

Deal Desk Analyst November 2022 - March 2023 Austin, TX Google - HCL

● Team Lead for HCL global operations supporting Google Cloud Platform (GCP) strategic deals Account Manager 2019 - 2021 Austin, TX

Google

● Develop strong relationships with google my business accounts in an end-to-end sales/ onboarding cycle. Ensure website, equipment, and point-of-sale system integrations are web optimized and in sync with google my business profiles. Operations Manager 2017 - 2019 Austin, TX

LawnStarter

● Managed remote and offshore sales teams in SaaS on-boarding. Compile and analyze data from Salesforce, Tableau, Five9 to evaluate metrics, build reporting, KPI’s.

● Built a dependable QA framework to review consumer trends, patterns of customer complaints/ cancellations improving csat and limiting churn by an improvement of 18%

● Represented ops in weekly product meetings, working with Engineers/ PM’s to go over bugs EDUCATION

Boot Camp Certificate: Texas McCombs School of Business April 2022 Austin, TX An intensive 6 month data boot camp focused on gaining technical programming skills in Excel, VBA, Python, R, JavaScript, SQL Databases, Tableau, Big Data, and Machine Learning. Program. The University of Texas at San Antonio May 2014 San Antonio, TX Bachelor of Arts, Business

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